Experience

• 

  Royal mail

  Dec 2013 - Dec 2013

  Christmas casual

  • Sorting parcels manually to the correct postal areas, aiming to be accurate the first time while following safety procedures at all times • Working collectively to meet and exceed targets such as the sorting levels from the previous year • Adapting to new working roles around the warehouse as requested by managers and being competitive to deliver sorting goals and other tasks set by managers above that of colleagues

• 

  Vocalink, a mastercard company

  Jul 2016 - Aug 2017

  Trainee test analyst (industrial placement)

  • Strategical testing of Base24 classic ATM driving software, on different types of ATM models (IP and dial up) and different transaction types such as balance, cash withdrawal with multiple currencies etc. while following company processes and recording standards. • Customer ‘service’ problem solving and walkthrough by email and phone delivered in manner that is understandable to the recipient. • Working cross company with different teams such as developers, other testers, project managers, networks, production etc. and helping them on issues with my expertise e.g. helped networks understand how test ATMs are set up on projects • Increased confidence and revenue to the company, by delivering testing in budget and at all times to tight deadlines for external clients • Conceptually mapping the entire complex payment system used at the company and how everything is interlinked (together with another colleague) via flows both internally and externally • Lead Kanban standup • Took ownership of both successes and failures • Wrote technical manuals for future reference for company, created engaging fun learning material for new IPs both by bouncing off ideas from colleagues and myself Show less

• 

  Blue stamp travel ltd

  Feb 2019 - Mar 2019

  System engineer

  6 week internship at a startup company that organises student work experience around the world in a certain language e.g. German in Germany. Implementation of brand new website from backend including database, payments processing, reports and front end management of customer transaction processes to meet client requirements. Gathering the requirements from clients and the language placement experts (German, French, Spanish). Interacting and building a good working relationship with the IT team in the building to assist with my technical queries and other colleagues in the larger company that the startup was co-occupying. Show less

• 

  Boots uk

  Jul 2019 - Aug 2019

  It service desk advisor (retail)
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  Worldpay

  Sept 2019 - now

  Merchant Payment SolutionsWorking in SAFe agile team to test functional changes to payment plaformsDesigning, planning and executing manual & automated tests (karate framework) from user story requirementsRoot cause analysis of code bugs related to automation and fixing bugsConstant collaboration with the team and external customers, adapting content to different audiences to ensure clear understandingDemo user story progress with project stakeholdersExperience of microservice testing with AWS and Openshift Show less

  • Quality Assurance Analyst I

    Sept 2021 - now

  • Graduate Software Test Analyst

    Sept 2019 - Sept 2021