Suzanne Ernster

Experience

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  Citibank, Dubai

  May 1984 - Jul 1987

  Assistant Manager, Commercial Lending

  Responsible for the management and development of a loan portfolio and providing service to bank customers.• Managed a loan portfolio of $10 million and current accounts and funds placements ranging from $5 – 15 million• Analyzed and monitored financial and credit information; prepared loan packages and made recommendations to the bank loan committee• Sold all bank products including credit, treasury, electronic banking and investment services; worked on account management teams • Trained by the Forum Corporation to conducted Selling Skills and Product Knowledge courses for all customer contact staff• Researched and wrote target market surveys to identify prospects and assess and evaluate market potential Show less

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  Coy Lewis Company

  May 1991 - Apr 1997

  VP, Consultant

  Provided a range of HR consulting services to small and mid-size companies and financial institutions. Responsible for developing new business with current and prospective clients on an ongoing basis. • Met or exceeded a billable hours target on an ongoing basis• Created client proposals including pricing and project timelines• Served as on-site HR Manager for various clients for extended periods• Developed corporate training programs, including materials, and delivered these programs in Interviewing Skills, Performance Appraisal Techniques, Employment Law, Employee Relations, and Introductory Supervisory Skills; wrote and delivered a Cross-Selling Skills course• Created policy and procedure manuals and employee handbooks for clients• Designed incentive compensation plans for all employee levels Show less

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  Human Resource Consultant - Self Employed

  May 1997 - Dec 2000

  Consultant

  Undertook independent consulting assignments which spanned recruitment, training, compensation administration, employee problem resolution and incentive compensation similar to prior consulting activities at the Coy Lewis Company.

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  Center for Creative Leadership

  Jul 2005 - Jan 2015

  Talent Director

  Develops and manages comprehensive systems and processes to assure that the Americas Region possesses ample human capital to meet its strategic objectives. With a specific focus on key talent (client-facing faculty, sales), personally directs and engages in processes and systems to recruit, select, retain, motivate and develop staff in key talent roles. Serves as HR Business Partner to the Vice President Americas and the Americas Leadership Team; creates various people strategies (talent, development, rewards, etc.) and works with management and staff to execute these strategies to enable the region to attract, retain, develop, engage, and motivate highly talented individuals in roles instrumental for the region to achieve its strategic objectives.Broader duties include compensation, employee discipline and retention, and creation and delivery of manager and staff training for the Americas. Show less

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  American International Women's Club

  Jun 2017 - Jun 2018

  President

  As President, I functioned as the Chief Executive Officer of the AIWC being responsible for oversight, administration and good governance of the Club. This includes the Governing Board, premises and ongoing operations and activities. Also, served on the Finance/Budget and Endowment Committee for financial oversight.During my tenure, we increased membership by 10% to 450 members, launched a new website with increased functionality, and remodeled the clubrooms.

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  National Renewable Energy Laboratory (NREL)

  May 2019 - now

  Sr. Human Resources Business Partner

  As a strategic HR Business Partner, I function as a consultant, advisor and change agent. My duties include delivering, brokering and supporting appropriate products and services aligned to both NREL's and the individual directorate's people strategies ensuring high impact HR representation. I work directly with NREL business leaders to understand and address the people implications of business decisions.