Jozef Toth

Jozef toth

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location of Jozef TothAustria
Phone number of Jozef Toth+91 xxxx xxxxx
Followers of Jozef Toth114 followers
  • Timeline

    Feb 2008 - May 2009

    Supervisor (Account Prime)

    CSC
    Prague, The Capital, Czech Republic
    May 2009 - Dec 2011

    Supervisor - Application Engineer

    HP Enterprise Services
    VW Slovakia
    Jan 2012 - Jan 2022

    Service Desk Expert

    A1 Telekom Austria AG
    Current Company
    Dec 2021 - now

    Flottenmanager

    ELL - European Locomotive Leasing
  • About me

    Fleet Management

  • Education

    • University of economics in bratislava

      2009 - 2011
      Master's degree tourism and travel services management

      Graduates qualified as tourism managers are able to manage microeconomic and macroeconomic processes in tourism. Acquiring knowledge about tourism economics; managing in tourism establishments; management, marketing, legal aspects and integration processes with implications for tourism as well as managerial communication, they are competent to exercise the profession of a manager in charge of the tourism-related activities of a business entity or region. Their career prospects lie in middle or… Show more Graduates qualified as tourism managers are able to manage microeconomic and macroeconomic processes in tourism. Acquiring knowledge about tourism economics; managing in tourism establishments; management, marketing, legal aspects and integration processes with implications for tourism as well as managerial communication, they are competent to exercise the profession of a manager in charge of the tourism-related activities of a business entity or region. Their career prospects lie in middle or top management of tourism establishments; in regional, public administration or municipal tourism-oriented organisations; and in project-driven and consulting agencies aimed at tourism and regional development. Show less

    • University of economics in bratislava

      2003 - 2008
      Bachelor's degree managerial decision-making and information technologies faculty of business informatics

      Graduates of the programme are able to deal with basic economic problems arising in various sectors of the production companies, trade and financial organizations, (including insurance companies), profit and nonprofit institutions. They are able to work in a team; have knowledge of business making, trading, organizations, and management, and have knowledge of the macro-economic context and its mutual impact of micro- and macro-sphere. Graduates know how to prepare documents and process… Show more Graduates of the programme are able to deal with basic economic problems arising in various sectors of the production companies, trade and financial organizations, (including insurance companies), profit and nonprofit institutions. They are able to work in a team; have knowledge of business making, trading, organizations, and management, and have knowledge of the macro-economic context and its mutual impact of micro- and macro-sphere. Graduates know how to prepare documents and process available information (databases) for managers, utilizing mathematical and statistical methods by extensive utilization of computers. Show less

    • Komensky university bratislava

      1998 - 2002
      German literature and history literature and history cetifikate
    • Gymnasium kremnicka street

      1996 - 1998
      Secondary education gymnasium matura
    • Htl - wiena

      1996 - 1998
      None federal secondary college of engineering
  • Experience

    • Csc

      Feb 2008 - May 2009

      Micromanaging a Team of 6 team members in an IT Service Desk (shift plan, complains, new starters, team meetings, deputy of Team Lead)Reporting (reports and meetings with management on CSC and customer site) Training (creation of training plans and training material, delivering core process training)Presentations (creation of detailed presentations for the team)Performance Reviews (weekly and monthly performance reviews with team members)Company Language: English / German / CzechBranch: IT Outsourcing Show less

      • Supervisor (Account Prime)

        Jan 2009 - May 2009
      • Customer Service Representive

        Feb 2008 - Jan 2009
    • Hp enterprise services

      May 2009 - Dec 2011

      Support of the customer according to the incident, problem, changeand application management processes to ensure the delivery of satisfying level ofproduction process availability.Direct communication and close collaboration with the customer on-site is required.Application management on-going support activities, identifying and resolvingissuesValidating application quality to ensure smooth start up of new releasesCooperation with other internal teams and functional reporting to the ShiftLeaderImplementation of the new process end new Softwares Testing from new imagesKnowledge transfer from the previous companyCompany Language: English / German / Slovak Show less

      • Supervisor - Application Engineer

        Jul 2010 - Dec 2011
      • Application Engineer - Information Analyst

        May 2009 - Jul 2010
    • A1 telekom austria ag

      Jan 2012 - Jan 2022
      Service desk expert

      Company Language: English / German / Slowak/CzechHandling tickets / requests to troubleshoot the nature of reported problems and taking necessary steps to resolve those problemsTroubleshooting technical issuesTracking work tickets on ITIL based ticketing system like Service Now & RemedyTrouble shooting from Desktops, Workstations, Notebooks and Printers and Handhelds Resolving problems of MAC OS, IPAD and Android devicesTroubleshoot and assist end users with mobile device setup, activations and performance issues.Training of new employees .Hiring of new employees. Escalation management Show less

    • Ell - european locomotive leasing

      Dec 2021 - now
      Flottenmanager
  • Licenses & Certifications

    • Itil v3 foundation

    • Microsoft windows xp

    • Windows 7