Thadjul Ariffin

Thadjul Ariffin

Assistant Manager

Followers of Thadjul Ariffin328 followers
location of Thadjul AriffinPetaling Jaya, Selangor, Malaysia

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  • Timeline

  • About me

    IT Service Management Professional | Driving Digital Transformation | ITIL | Service Delivery | Process Optimization | Customer Experience Excellence | Problem & Incident Management | Bridging Technology & Business Goals

  • Education

    • Multimedia University

      2004 - 2008
      Bachelor Degree (Honors) Business Information System
  • Experience

    • Telekom Malaysia

      Sept 2008 - Jan 2011
      Assistant Manager
    • Hewlett Packard Enterprise

      Feb 2011 - Aug 2014
      Service Delivery Consultant II
    • Shell

      Oct 2014 - Jan 2017
      Multisite Analyst
    • Bp

      Nov 2020 - now
      Major Incident & Problem Manager
  • Licenses & Certifications

    • ITIL v3 Foundation Certification

      Quint Wellington Redwood Malaysia
      Jan 2009
    • Certified Design Thinking Professional (CDTP)

      ITrain Asia Pte. Ltd. (Singapore)
      Feb 2022
      View certificate certificate
    • AI Fluency badge

      Bp
      Apr 2025
      View certificate certificate