Mete Gençay

Experience

• 

  Hilton Hotels Worldwide

  May 2003 - Oct 2004

  IT Manager

  IT Manager Hilton Kayseri

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  Hilton Hotels Worldwide

  Aug 2006 - Sept 2007

  Cluster Manager IT

  IT Manager - Hilton Istanbul, Hilton Parksa

• 

  Hilton Worldwide

  Aug 2007 - now

  Cluster Head - ITAchievements• Istanbul Properties and Turkey HGIs IT Clustering• Run/Support Several Country Projects• Took Roles in Localization and Deployment Plans• Developed and Standardized Software and Solutions For Turkey• Build up Centralized Vendor and Supplier Agreements• Managed Several Central Procurement Projects for Turkey• Developed Local IT Operating Standards• Build up IT Helpdesk for quality service• Supported Systems Outsourcing Projects• Supporting and Supervising Turkey ISMsBusiness: Wide Perspective on business needs, commercial targets and strategies. Business driven decisions and solutionsManagerial: Project Management, Budgeting and Resource Management Change Management, Vendor Relations, Target Oriented, Problem Solving, Team Building and People Management, Coaching and Mentoring, Well in Understanding Cultures and Adaptation to Diversity, High Resilience and Success DrivenTechnical: Systems Centralization, Call Center Operations, PABX Clustering, Networking and infrastructure, systems integration. Localization of technology, Standardization.Operational View: Good Insight on Operation, Analysis of Departmental Needs, Awareness of Operating Procedures.Systems and Security: Strong Awareness of Information Security, Compliance Studies to PCI, SOX and Hilton IT Audit. Experience in Hilton IT Environment, Standards and Operating Procedures. (IRCA - ISO 27001- Certified Lead Auditor Feb 2013) Show less

  • Regional Director of Technology AP

    Oct 2021 - now

  • Director of Technology Field Services Turkey

    May 2019 - now

  • Country Director IT

    -

  • Director Of Technology

    Mar 2017 - Oct 2021

  • Cluster Manager IT

    Aug 2007 - Mar 2017