Experience

• 

  United overseas bank limited (uob)

  Jul 2007 - Jul 2008

  Customer service assistant

  • Bank-teller duties include cash deposits, withdrawals and remittance• Promote Bank’s products and credit cards • Referrals to Personal Bankers/Home Loan Specialists

• 

  Dbs bank

  Aug 2008 - Sept 2008

  Customer service representative
• 

  Moët hennessy diageo singapore

  Feb 2009 - Nov 2010

  Brand ambassador
• 

  Marina bay sands

  Nov 2010 - now

  • Develop potential players and nurture existing player relationships• Know patrons’ preferences well and use relevant marketing tools to drive trips and frequency• Consolidate patrons’ feedback for betterment of future events and promotions• Leverage on casino events and promotions to acquire, retain, develop and reactivate patrons• Be supportive in events and promotions• Maintain and increase monthly theo of coded database• Actively promoting annual levy and premium status• Follow-up on referrals and ADTs closely• Providing best service to all patrons Show less

  • Senior Manager, Market Development

    Apr 2020 - now

  • Senior Market Development Executive

    Nov 2010 - Apr 2020

  • Player Development Senior Executive Host, Marina Bay Sands

    Mar 2013 - Oct 2014

  • Player Development Executive Host, Marina Bay Sands

    Nov 2010 - Mar 2013