Jacob Bookwalter

Experience

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  Soar Tutoring

  Jan 2014 - Jan 2016

  Tutor / Coach / Mentor (Volunteer)

  Taught and developed young adults with language arts and math skills gaps. The program has benefited more then 3000 young women and men over the last 5 years.

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  Da Edoardo North

  Feb 2016 - May 2018

  Customer Service Associate

  Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, or obtain details of complaints

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  Theta Tau

  Sept 2017 - Dec 2021

  Member
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  Detroit Lions

  Aug 2018 - Feb 2022

  Ticket Resolution

  Provided advanced technical support to assist customers with handling digital ticket challenges, delivering exceptional client services by providing solutions that identify and eliminate difficulties.Maintained a comprehensive log of clientele inquiries and complaints to aid in resolving future errors.

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  ATEQ Corp.

  Oct 2018 - Dec 2019

  Sales Engineer Intern

  Partnered directly with the Sales Engineer to obtain project specifications and perform functional assessments such as leak tests, effectively serving as a client liaison to ensure the timely and quality achievement of overall customer service requirements.

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  OSRAM

  Jan 2020 - Sept 2021

  Marketing Engineer Co-op

  - Optimized workplace production through TFT Hud illumination calculations, LED power computations, and spectral transmission analysis. - Established and maintained relations with Tier 1 partners, coordinating with external teams to secure resources.- Collaborated with industry leaders like Panasonic to develop a groundbreaking LED chip, securing high-revenue accounts.

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  Element Materials Technology

  Feb 2022 - now

  Application Sales Engineer

  - Specialized in PV and DV testing for automotive parts- Prepare detailed quotes for RFQs, covering a diverse range of components, including but not limited to: - Radiators - Coolant lines - Battery packs - Cooling plates - Condensers - A/C lines - Oil hoses - Oil pans - Refrigerant lines - Pumps - Electrical components like sensors, battery modules, and wire harnesses- Proficient in a wide array of testing procedures, encompassing vibration, materials, and more- Hands-on experience in performing various testing procedures- Testing single components and scaling up to full vehicle testing Show less