Kelly Smith

Experience

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  West Chop Club

  May 2011 - Sept 2011

  Food Service Operations Intern

  West Chop Club Martha's Vineyard Hospitality industry May 2011 – September 2011  250 member club, 21 over night rooms, 181 dining room/porch seating, 366 porch/yard seating  Supervise off premise catering functions. Guest Service: Front Desk, Reservations, Night Audit. Food Service: Serving both ala carte and catering

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  Oak Hill Country Club

  Apr 2013 - Sept 2014

  •Responsible for the planning, implementation and management of all assigned events.•Manages and coordinates all catering events with focus on 500 plus galas, weddings and most recently the 2013 PGA Championship•Assist in planning Charity Events such as American Heart Association and American Cancer Society Gala’s •Plans logistics, food and beverage, set up, staffing, outside services, vendors and specialties•Negotiates contracts and coordinates vendor services•Maintains club website as well as marketing campaigns for members•Works with the event staff in completion of event details•Designs and prepares marketing materials•Efficient in Cater ease Program and North star Applications •Serves as primary contact between clients, vendor and club staff•Extremely customer serviced oriented and high expectations for quality. Show less • Book and coordinate member events as well as official PGA 2013 tournament events • Assist Purchasing clerk with purchasing orders and Banquet Event Orders for clubhouse and PGA tournament events • Book and Manage upscale charity Galas such as the American Cancer Society and American Heart Association (500 plus attendees)• Support the Product and Service Manager on creating the official Oak Hill Country Club mobile application along with PGA 2013 application• Discuss and assist with specific requirements and expectations concerning events with members• Managed and developed a strategic plan of action to ensure that the cost of the event remains under the pre-determined budget• Facilitated communication with professionals, including venue management, florists, caterers, contractors and equipment rentals to ensure efficient running of an event. Show less

  • Event Coordinator

    Aug 2013 - Sept 2014

  • Catering Assistant/Special Events Intern

    Apr 2013 - Aug 2013
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  Tween Waters Inn

  Feb 2015 - Feb 2016

  •Responsible for the planning, implementation and management of all three Resorts events including Weddings, Corporate Retreats, Non-Profit, etc.•Directs the Resort in the development, implementation and achievements of their annual business and market objectives •Directs solicitation efforts of the sales staff through effective communication while providing strategic direction for group sales of the property; Develops and implements strategic and tactical plans to maintain current base and increase Resorts revenue in Market •Develop and continue a close working relationship with event staff in the process of logistics developed for menu, theme, entertainment, floral arrangements, etc. Show less Solicits new accounts and reviews previous banquet files to generate repeat business. Assists in overseeing group functions Managed and developed a strategic plan of action to ensure that the cost of the event remains under the pre-determined budget.Coordinate on going research of the industry local and national market to detect market trends and related information for development of new market strategies and business Worked on determining a suitable layout and theme for the event as per client’s specifications.Trained new and existing staff prior to the event so that all operations and duties were executed smoothly and as per clients’ guidelines. Show less

  • Sales and Events Manager

    Jun 2015 - Feb 2016

  • Resort Sales and Events Assistant Manager

    Feb 2015 - Jun 2015
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  Pluta Cancer Center

  Feb 2016 - May 2017

  Special Events Coordinator
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  Pluta Cancer Center Foundation

  May 2017 - Mar 2018

  Manager of Development
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  Rochester Regional Health

  Mar 2018 - now

  Responsible for the daily operations of the CMO Office. This entails project management of several system-wide critical projects, communication and outreach with clinical leaders, and coordination with members of the RRH Executive Management team.

  • Director of Operations

    Feb 2023 - now

  • Senior Director, Clinician and Patient Engagement

    May 2022 - Feb 2023

  • Senior Development Officer

    Feb 2021 - May 2022

  • Development Officer

    Mar 2019 - Feb 2021

  • Associate Director Major Gifts

    Mar 2018 - Feb 2019