Kshitij Shrivastava

Experience

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  Tech Mahindra

  Aug 2021 - now

  Software Engineer, Telecom BSS Engineer: B2B/B2C Solutions, Digital Innovation

  As a Telecom Innovation and Deployment Engineer with 2.5+ years of experience, I excel in B2B/B2C product deployment and innovation within the dynamic telecom sector. My expertise includes "Requirement Gathering & Analysis" "Strategic change management" "Regression testing" "Agile/Scrum methodologies" "Client Interaction & Reporting" "Defect Handling" "Product Configurator" "Telecom Product Modelling" "Hansen Catalog Configurator" "Hansen CPQ" "Hansen Order Management" "Hansen Portfolio Inventory" "Hansen workbench" Proficient in "API testing" and tools like "JIRA" "Kubernetes" and "SQL" I enhance project management and debugging efforts. My academic background with a Master of Technology and a Bachelor of Engineering underpins a continuous professional evolution.Significant achievements include a pivotal role in projects for clients like Telefonica Germany, improving product configuration processes and boosting client satisfaction by over 40%. I’ve also implemented testing methodologies reducing post-delivery issues by 90% and sped up project delivery by 30%, demonstrating my capacity to drive substantial value and operational excellence.I'm on the lookout for opportunities to challenge the status quo, leveraging my technical skills and leadership qualities in environments that value innovation and strategic foresight. Seeking roles that push the envelope, I'm eager to apply my analytical prowess and tech skills in creative, forward-thinking environments. Let's connect to explore how we can drive telecom innovations together. Show less