Experience

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  Acer

  Apr 2010 - Apr 2011

  Supply chain manager

  [Supply Chain Manager]1.Acted as the System Analyst of acer business system(ERP, SCM) by collecting change request among the whole APAC area.2.Cooperated with Shipping and Production Dept. to fulfill APAC NB peripheral including forecast planning, inventory management and order management. Increased on time delivery rate by 36%.

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  Auo

  Apr 2011 - Aug 2012

  Sourcer

  [Sourcer]1.Acted as the Key Component Sourcer to execute marketing survey(product roadmap, market trend,supply status) and Supplier relationship management.2.Conduct cost management (price negotiation, terms & conditions settlement, cost analysis) ,key component procurement and demand fulfillment. Manage 12+ suppliers and purchase quantity 2.2 Billion amount $ 250 Million per year.[System Analyst]1.Acted as the System Analyst of Supply Chain Management Platform RFQ(Request for Quotation) Module.2.Capable in cross-department communication within IT and procurement teams. Show less

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  Tradevan

  Sept 2012 - Jun 2017

  Project/product manager of tradevan

  Mainly focus on Business Analysis,Big Data Analysis and Supply Chain Management Information Service cases of Hi-Tech, E-commerce and Government.[Business Analyst]: Sep. 2012 - Present1.Acted as the Project Manager gain insight into business plans and strategies and translate these into business requirements and the potential solutions.2.Acted as the Product Manager to lead a team working close with VP, R&D, Marketing and Customer Service team to deliver Big Data Analysis service.3.New business development for Big Data Analysis services, including channel planning, strategy setting, pricing, budgeting and marketing. Obtain 20+ Business &Government customers and 40 million+ revenue within 3 years. 4.Conduct 30+ research reports in Big Data Analysis, Cloud Service and Business Administration, representing for company, institution, government and university. - Awarded of TradeVan Annual Service Excellence Award in 2014 [Project Manager]: Jan. 2015 - Present1.Acted as the Project Manager to lead a Data Science team working close with customers (Air Line, E-commerce, IOT Smart Health, Retailer, Hi-Tech and Government) to drive actionable insights through reporting, data analytic, data mining and experimentation.2.Play as a data solution consultant to figure out the proper approaches to solve business and IT problems. 3.Ability to build models and enhance data-driven cultures within the customers and organization. Helped save customer service operation time by 50% in 2 years. - Awarded of TradeVan Annual Service Excellence Award in 2015[System Analyst]: Sep. 2012 - Jan. 20151.Acted as the System Analyst of Supply Chain Management Platform finding out requirements by meeting with customers(Smartphone, ODM, LED).2.Conducts requirements analysis and writing project documentation to coordinates development and testing with programmers.3.Ensures system quality, conduct acceptance test and user training. Show less

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  E.sun financial holding co., ltd

  Jul 2017 - now

  Manager

  1.2021/2 ~ now Manager of Intelligent Planing & Executive Department：Lead a team of 10-12 people to carry out AI and Big Data Strategic Planning / OKR formulation and implementation status tracking / Human Resource Management / Budget Management / Legal Compliance & Risk Management / New Technology application and be responsible fro reporting with the Financial Supervisory Commission Taiwan.2.2020/8~now Technology staff of CEO office：(1)Cooperate with McKinsey Consulting Company on a retail banking transformation project, and manage customer groups with Big Data Analysis to create new business value.(2)Technology strategy planning, participated in financial technology strategy report for 5 years.3.2017/6 - 2021/1 Team Lead of AI & Big Data Group：During this period, I served as a Team Leader and Project manger leading our team to complete more than 10 AI & Big Data project. The three most representative projects are listed below.(1)Data Governance Project：Leading a cross-functional team composed of IT Division、AI & Big Data Division to establish cross-departmental data sharing rules. We set up total of 6 norms which including policy、organization、quality etc. Counting more than 6,000 data tables, 90% of the data can be analyzed and use across all department of our bank.(2)Intelligent Interactive Voice Response system Project：Lead the AI technical and customer service cross functional team to build a new generation of intelligent IVR system, which conforms to the trend of the voice-controlled era and optimizes 75% of the operating time. (3)Fraud account warning project：I lead technical team and risk management team to establish a bank account fraud warning model. Through the AI model, we find fraudulent accounts and notify customers immediately to reduce customer losses. We can saved more than 300 man-days a year, and customer's losses can be reduced by more than 50%. This project also won the Asian Banker's 2019 Best Technology Project Award. Show less