Tauland Prifti

Experience

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  IKEA Italia Retail S.R.L., Padua, Italy

  Aug 2009 - Sept 2010

  Goods Flow Co-worker

  Main activities and responsibilities as Goods Flow Co-worker were:- I contributed to the store replenishment process each day before the store opens - I needed to be able to think and act efficiently and safely to ensure a smooth goods flow operation that results in the right products being available to customers- handling goods, e.g. unloading, internal transportation in the store, replenishing stock, picking goods from the warehouse for handing out to customers, using the correct equipment in a safe and efficient way to minimise damage to stock and equipment- working proactively to maintain the safety and security of your areas of responsibility for customers and colleagues- working together with the colleagues to improve the shopping experience of customers in order to generate more sales- implementing agreed processes, working methods and procedures, including IT systems and techniques Show less

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  The Butrint Foundation

  Jun 2010 - Dec 2010

  Website Consultant and System maintance

  As a Consultant I have done the tranlsation of the official Butrint website (www.butrint.com) from English to German, Italian and Albanian.In 1992 Butrint was designated as a World Heritage Site – a status that identifies cultural and natural sites of outstanding universal value.

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  Fischer Italia S.R.L., Padua, Italy

  Apr 2011 - Dec 2011

  Warehouse Operator

  The main responsabilities and activities as Warehouse Operator were:To provide accurate and prompt picking, packing and dispatch of the goods.Receive deliveries of packaging stock, check quantities and store tidily. Keep shelves restocked from bulk storage and pick and pack customer orders to achieve agreed turn-round targets.

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  Johnson & Johnson

  Apr 2013 - now

  Senior Analyst & Project Lead, SCDM Global Operations, Key Responsibilities:• Leading E2E development, standardization and enhancements of CignonV3 workflow application for Master Data processes• Driving standardization and improvements of all Master Data processes related to Medical Devices and Global Data Operation processes for FASE countries • Connecting with key Stakeholders to define requirements and delivery milestones to new services to comply with business requirements • Provide clear directions and instructions to both team members and stakeholders to enable them carryout their duties effectively• Fostering a workplace atmosphere that helps bring out the best from the team members• Own Change Management Process in Cignon V3 to review all requests logged via Change management workflow ( preparing test scripts, running application tests, documenting the outcome and implementing changes in workflows)• Shape a Process: process changes in alignment with Sox and compliance requirements • Create and implement project plan • Create Test Strategy/Plan, Test Estimations & Resource Planning, Work Allocations, Track the testing progress & report Status• Determine the appropriate time to make enhancements on projects and move on to further stages. Also, acknowledge when certain strategies aren’t effective and implement change of plans• Maintain direct and open interaction with line managers to make sure all resources needed for the project are available Show less As Master Data Management Analyst my main responsibilities and activities were:• Leading small project to develop the Cignon Workflow application for master data on JDE 8.12 • Driving standardization and improvement of Master Data processes related to Medical Devices • Training user community in Cignon processes and providing first line support to users• Extracting, reconciling, sanitizing and resolving data integrity issues• Checking product information alignment, consistency, accuracy, integrity and quality• Sharing best practice across the cluster, J&J MD data teams and country supply chain teams with a good understanding of the business processes and requirements. Show less As Key Account Representative for EMEA and ASPAC market my responsibility and main activities were:• To build outstanding partnerships with our internal and external customers - Acting as the Single Point of Contact for customers - Work closely with internal customers (Planning team, Regulatory team, Master Data team, Finance GMED and EDC shipping team - WH Courcelles) - Develop relationships with external customers (Affiliates)• To ensure state of the art delivery of products from EDC WH – Courcelles to the different Affiliates’ Warehouses or direct customers/distributors related to all GMED franchises (Ethicon, Acclarent, BioSurgery, BiosenseWebster, Cordis, Mentor, Depuy (Codman & Mitek), Endo, Energy, ASP) - Complete the sales order cycle from reception of the order to final delivery to end customer (order management, information about supply and shipment) - Execute the different services to Affiliates and export customers ( Returns/ Complaints/ ICP/ Code creation/Credit Notes) - Responsible for achieving targets set every year in the area of Line Item Fill Rate and Back Orders• Drive quality improvements where possible in line with customer expectations - Obtain regular feedback from customer - Provide logistic improvement in order to help the sales process Show less As distribution coordinator in OCD - Ortho Clinical Diagnostics for Italian market my responsibility and main activities were:• Complete sales order cycle of medical products from reception of the order to final delivery of product to customers- Acting as the Single Point of Contact for customers- Provide assistance and training to newcomers, as well as cover for other team members- Acting as interface between country and OCD organization for all operational issues concerning orders- Management of customer complaints and execution of return order process • Distribution representative for internal/external communication concerning all daily operational order-to-cash subject - Order management, information about supply and shipment, product availability, back order resolution- Working closely with internal Planning team, Quality team, Finance GMED and Warehouse shipping team – WH Strasbourg, and transport organization.• Drive quality improvements where possible in line with customer expectations- Capture Voice of Customer- Obtain regular feedback from affiliated through meetings and conference calls- Communicate any logistic improvements to our customers that could help in the sale process Show less

  • Finance Manager WW HMD ICPs

    Apr 2023 - now

  • ICP Team Lead - Hospital Medical Devices PIC CoE

    May 2021 - Mar 2023

  • Senior Finance Analyst & Projects Lead

    Jun 2020 - Apr 2021

  • Senior Analyst & Project Lead Global Operations SCDM

    Apr 2018 - Jun 2020

  • EMEA Master Data Management Analyst

    Sept 2016 - Mar 2018

  • Key Account Representative - ICS Coordinator GMED Johnson & Johnson

    Jul 2014 - Aug 2016

  • International Customer Service Coordinator - OCD

    Apr 2013 - Jun 2014