Jordan Johnson

Jordan johnson

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location of Jordan JohnsonChicago, Illinois, United States
Phone number of Jordan Johnson+91 xxxx xxxxx
Followers of Jordan Johnson615 followers
  • Timeline

    Jul 2017 - Jan 2022

    Operations Manager

    Coyote Logistics
    Chicago, Illinois, United States
    Jan 2022 - Jan 2023

    Client Solutions Manager, ENT

    Flexport
    Current Company
    Mar 2023 - now

    Sr. Customer Success Manager

    project44
    Chicago, Illinois, United States
  • About me

    Sr. Customer Success Manager at project44

  • Education

    • Michigan state university

      2013 - 2017
      Advertising

      Activities and Societies: Sigma Kappa Sorority, MSU Advertising Association, and MSU International Business Organization.

  • Experience

    • Coyote logistics

      Jul 2017 - Jan 2022

      - Managed the Kraft Heinz operations team, 2 team leads and 9 operations representatives, to service 300 loads per day. Spearhead rep development and directed team staffing, consistently meet with reps to discuss professional goals and conduct quarterly performance reviews- Frequently reported on client activity to ensure contract commitments were met based on Coyote initiatives and current market conditions. Communicated updates with client’s leadership during weekly touchpoints, regularly reviewed team effectiveness and introduced process improvement to increase efficiency - Oversaw 39 continuous improvement projects in 2021: resulting in annualized time savings of 916 hours and cost savings of $428,700 Show less

      • Operations Manager

        Sept 2020 - Jan 2022
      • Special Projects Lead

        Jan 2019 - Sept 2020
      • Enterprise Operations Coordinator

        Jan 2018 - Jan 2019
      • Onsite Manager

        Nov 2018 - Dec 2018
      • Onsite Coordinator

        Nov 2017 - Jan 2018
      • National Account Manager

        Jul 2017 - Jan 2018
    • Flexport

      Jan 2022 - Jan 2023
      Client solutions manager, ent
    • Project44

      Mar 2023 - now
      • Sr. Customer Success Manager

        Nov 2024 - now
      • Customer Success Manager

        Mar 2023 - Nov 2024
  • Licenses & Certifications

    • Inbound marketing

      Hubspot
    • Adwords

      Google
    • Analytics

      Google