Jordan Johnson

Experience

• 

  Coyote Logistics

  Jul 2017 - Jan 2022

  - Managed the Kraft Heinz operations team, 2 team leads and 9 operations representatives, to service 300 loads per day. Spearhead rep development and directed team staffing, consistently meet with reps to discuss professional goals and conduct quarterly performance reviews- Frequently reported on client activity to ensure contract commitments were met based on Coyote initiatives and current market conditions. Communicated updates with client’s leadership during weekly touchpoints, regularly reviewed team effectiveness and introduced process improvement to increase efficiency - Oversaw 39 continuous improvement projects in 2021: resulting in annualized time savings of 916 hours and cost savings of $428,700 Show less

  • Operations Manager

    Sept 2020 - Jan 2022

  • Special Projects Lead

    Jan 2019 - Sept 2020

  • Enterprise Operations Coordinator

    Jan 2018 - Jan 2019

  • Onsite Manager

    Nov 2018 - Dec 2018

  • Onsite Coordinator

    Nov 2017 - Jan 2018

  • National Account Manager

    Jul 2017 - Jan 2018
• 

  Flexport

  Jan 2022 - Jan 2023

  Client Solutions Manager, ENT
• 

  Project44

  Mar 2023 - now

  • Sr. Customer Success Manager

    Nov 2024 - now

  • Customer Success Manager

    Mar 2023 - Nov 2024