Experience

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  Salomon brothers

  Jan 1994 - Jan 1999

  Unix integration

  Managed a team responsible for the global systems integration for Solaris platform.• Helped negotiate several critical technology contracts, including Veritas and Sun Microsystems, that resulted in significant cost savings, over 40%, for SSB. • Managed the UNIX packaging function for the Solaris environment.Experience includes:Vendor Management | Infrastructure Support | Contract Negotiation | Solaris Packaging

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  Citi

  Nov 1994 - Jul 2007

  Global vulnerability and threat management

  Developed a team responsible for vulnerability reporting across all Citigroup distributed servers, desktops, and network devices. A new function created after a failed OCC control rating. • Reduced the total count of overdue vulnerabilities by 50%, enabling Citigroup to receive a passing OCC control rating in 2006.• Provided MIS reporting of overdue vulnerabilities to senior and mid-level managers• Oversaw recruiting, training, resource allocation and employee assessment functions.Experience includes:Vulnerability & Threat Management Show less

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  Jpmorganchase

  Jul 2007 - Dec 2014

  Managed a team responsible for assuring proper performance of agentless scanning applications, the technology standards repository, and an automated Linux patching system.• Investigated and resolved any problems that arose; including application outages, data integrity issues, and disruption of applications running on other servers. • Responsible for monitoring and reducing the number of faults within the global infrastructure of over 100,000 servers. Identified patterns and made recommendations to increase overall performance. • Managed multiple environment refreshes driven by upgrades to application platform, operating system, and database versions. • Managed resizing of servers due to significant growth in JPMC server estate.• Assisted Cybersecurity team to identify breaches utilizing the data collected from each server. • Managed application testing and deployment as part of Agile development efforts.Experience includes: Service Delivery | BMC ADDM | BDNA Technopedia Show less Managed a team of SAs and DBAs in 3 regions covering an estate of approximately 350 Solaris/Linux/Windows servers and 800+ database instances. Oversaw recruiting, training, resource allocation, and employee assessment functions. Managed a $3.2M budget.• Ensured optimal utilization of SA/DBA staff to support existing and new infrastructure requirements.• Partnered with offshore team for follow the sun support.• Managed operating system and database version upgrades, data center migrations, storage migrations and regular review of control breaks for the server estate. • Collaborated with application managers for capacity planning reviews.Experience includes: Infrastructure Support | Linux/Solaris/Database Support | Technology Control Breaks Show less

  • Infrastructure Service Delivery

    Sept 2009 - Dec 2014

  • VP Infrastructure Support

    Jul 2007 - Sept 2009
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  Credit suisse

  Apr 2015 - Apr 2017

  Project delivery

  Managed procurement and installation of new technical infrastructure that was more cost effective and strategically aligned with business goals, including physical and virtual servers, storage and network components. • Created project plans for infrastructure procurement efforts and assured that all service providers, both internal and external, performed their tasks on-time.• Managed the proper utilization of servers through capacity planning, reallocation and replacement as needed. • Ensured adherence to technology standards.• Minimized redundancy and waste by identifying ways to better utilize technology infrastructure across multiple development teams and departments. • Utilized Service Now framework to monitor and manage infrastructure. Experience includes: Service Now | Server Optimization | Capacity Planning | Demand Management | Project Plans | Partnering with Business Units | Technology Standards | Show less

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  Color of change

  Dec 2017 - Apr 2019

  Director of it operations

  Managed a team providing complete support of the IT infrastructure across four office locations, including: network; telephones, computers and cloud-based services. Responsible for developing and implementing long term IT operations strategy and policies that are in line with the strategic goals of the company. • Managed external service providers insuring that network, telephone, and cabling vendors were meeting appropriate service levels and completing project work on-time.• Managed service desk support for the enterprise and provisioning of user accounts and laptops.• Managed selection and implementation of new technology for four office relocations; including procurement of data circuits, office cabling, telephone systems, Cisco Meraki network components and installation of Cisco Spark Kit / Webex infrastructure. Experience includes: Project Management | Network Design | Vendor Management | MacOS Show less

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  Genesis software consulting corp.

  Jun 2019 - Jun 2021

  It project manager
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  Federal defenders of new york inc.

  Jun 2021 - now

  Director of it

  Mange remote and on-site support team for legal staff representing clients in Southern and Eastern District of New York. Additional responsibilities include:- eDiscovery Analysis and Forensic Investigation- Forensic Processing (AccessData FTK, Magnet Forensics Axiom IEF)- Review Data Administration and Case Management (Ipro Eclipse SE)- Trial Exhibit Preparation and Courtroom Presentation (TrialDirector, PowerPoint)- Airtable environment for case management and office workflow Show less