ABHISHEK TONDWALKAR

Experience

• 

  Patchems Private Limited

  Nov 2015 - Mar 2016

  Supervisor

  Worked intimately with the fare group to help them in the documentation of the outbound products, checking the heap and preparing them for dispatch. Helped Quality Assurance Team in keeping up with legitimate receipt of Goods just as really taking a look at the actual quality. Dealt with the dispatch of Goods and their documentation from the stockroom. Oversaw internal and outward shipments on an everyday premise.

• 

  Patchems Private Limited

  Sept 2019 - Jul 2020

  Supervisor

  Assisted Quality Assurance Team in maintaining proper receipt of Goods as well as checking the physical quality. Worked closely with the export team to help them in the documentation of the outbound goods, checking the load and getting them ready for dispatch.

• 

  Sical Supply Chain Solutions

  Jan 2023 - Mar 2023

  Warehouse Executive

  Managed inward and outward shipments on a day to day basis. Handled dispatch of Goods and their documentation from the warehouse.

• 

  Capita

  Mar 2023 - Jul 2024

  Customer Service Executive - Operations

  Input customer data and orders accurately into Oracle systems. Maintain up-to-date records and ensure data integrity. Utilize Excel to organize and analyze customer data, generate reports, and track key performance metrics. Identify opportunities to streamline processes and enhance operational efficiency. Address customer concerns effectively via email and Identify and resolve customer issues efficiently to ensure high levels of satisfaction. Share best practices, knowledge of Oracle and Excel functionalities, and customer service techniques to help colleagues excel in their roles Show less

• 

  Capita India

  Jul 2024 - now

  Senior Executive - Customer Service