ABHISHEK TONDWALKAR

ABHISHEK TONDWALKAR

Supervisor

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location of ABHISHEK TONDWALKARMumbai, Maharashtra, India

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  • Timeline

  • About me

    Senior Executive - Customer Service

  • Education

    • University of Mumbai

      -
      Bachelor of Commerce - BCom
  • Experience

    • Patchems Private Limited

      Nov 2015 - Mar 2016
      Supervisor

      Worked intimately with the fare group to help them in the documentation of the outbound products, checking the heap and preparing them for dispatch. Helped Quality Assurance Team in keeping up with legitimate receipt of Goods just as really taking a look at the actual quality. Dealt with the dispatch of Goods and their documentation from the stockroom. Oversaw internal and outward shipments on an everyday premise.

    • Patchems Private Limited

      Sept 2019 - Jul 2020
      Supervisor

      Assisted Quality Assurance Team in maintaining proper receipt of Goods as well as checking the physical quality. Worked closely with the export team to help them in the documentation of the outbound goods, checking the load and getting them ready for dispatch.

    • Sical Supply Chain Solutions

      Jan 2023 - Mar 2023
      Warehouse Executive

      Managed inward and outward shipments on a day to day basis. Handled dispatch of Goods and their documentation from the warehouse.

    • Capita

      Mar 2023 - Jul 2024
      Customer Service Executive - Operations

      Input customer data and orders accurately into Oracle systems. Maintain up-to-date records and ensure data integrity. Utilize Excel to organize and analyze customer data, generate reports, and track key performance metrics. Identify opportunities to streamline processes and enhance operational efficiency. Address customer concerns effectively via email and Identify and resolve customer issues efficiently to ensure high levels of satisfaction. Share best practices, knowledge of Oracle and Excel functionalities, and customer service techniques to help colleagues excel in their roles Show less

    • Capita India

      Jul 2024 - now
      Senior Executive - Customer Service
  • Licenses & Certifications