Experience

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  Prose media

  May 2015 - Aug 2015

  Editorial intern

  • Wrote a comprehensive introductory e-book guide to SEO, which was used as a lead magnet for appx. 5 years.• Researched and wrote original blog posts on topics including SEO, blogging strategies, and online marketing. • Crafted social media posts on industry-relevant topics.

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  Hamilton college

  Feb 2016 - May 2018

  • Reviewed essays and developed strategic plans to best support undergraduate writers’ needs on specific papers in a range of subjects (including philosophy, government, economics, psychology, linear algebra, and history). • Warmly provided actionable and strategic feedback to improve an essay's persuasiveness, concision, and clarity. • Pitched unique stories to engage students, family, and alumni. • Wrote articles discussing on-campus events, with particular attention to political and social justice speakers, and highlighting campus clubs and interest groups. • Interviewed students and faculty on campus-relevant topics. Prominent covered lecturers include: David Axelrod, Lily Ledbetter, Angela Davis, Claudia Rankine, Nan Aron, and Diane Nash.Samples of written work below. • Assisted the archivist in organization of files, on-demand research projects from alumni, as well as updating and maintaining our databases. • Identified short- and long-term solutions to problems of physical capacity and organization. • Performed most work with little to no direct supervision.

  • Nesbitt-Johnston Writing Center Tutor

    Aug 2017 - May 2018

  • Writer

    Jan 2015 - Jan 2018

  • Archives Assistant

    Feb 2016 - Sept 2016
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  Public defender service

  May 2016 - Aug 2016

  Intern investigator

  • Managed investigations for approximately a dozen alleged felony and misdemeanor crimes at a time. • Interviewed witnesses and clients, took statements, and investigated details of alleged crime scenes. • Served subpoenas for documents and testimony.• Performed most work with a partner and little to no direct supervision.

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  Journal of caribbean ornithology

  Sept 2017 - Aug 2018

  Production editor

  • Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with scholarly publishing standards. • Set articles in layout, adhering to internal style guides, using Adobe InDesign. • Established and implemented workflows to enhance and streamline editing and layout processes.Sample of reviewed article below.

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  Genentech

  Sept 2018 - Feb 2019

  Customer support specialist

  • Provided customer support in a fast-paced environment, resolving inbound and outbound calls to assess insurance coverage for medical treatment and screen for eligibility for external funding. • Efficiently referenced and input data in Salesforce. • Often exceed daily quotas for incoming calls and tasks closed.

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  Aveta corp

  Feb 2019 - Sept 2022

  Copywriter

  Produced written copy for use in emails, websites, and social media on behalf of clients in several industries including education, business, real estate, construction, cooking, and more. Notable projects include: • For the City of Portland: Translated technical documentation about rainwater management systems into clear and simple public-facing pages. • For Vernier Science Education: Wrote microsites and newsletters about the uses and value of Vernier lab equipment in the classroom, tailoring content for several audience segments. • For Northwest Naturals: Researched, outlined, and wrote a whitepaper articulating the possible environmental benefits of hardwood construction. • For Eleni's Kitchen: Developed a recipe blog to support expansion into ecommerce efforts. Show less

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  826 valencia

  Aug 2019 - Jul 2020

  Writing tutor

  • Supported student engagement with writing-based field trips and after-school workshops by providing one-on-one and small group attention. • Facilitated students’ learning and experimentation with GarageBand. • Developed internal guidelines and knowledge base for youth writing contests. • Proactively contributed to internal support documents such as style guides by catching inconsistencies, documenting frequently asked questions, and articulating exceptions or edge cases.• Led all-hands presentation on cultivating DEI practices. • Copyedited and proofread student writing for publication in yearly anthologies.• Led field trip orientations, exciting students about learning and participating and establishing rules.Samples of edited work below. Show less

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  Compose.ly

  Jan 2021 - Jun 2022

  Content editor

  On behalf of WebMD, apply strong written communication skills to deliver thorough, simplified answers to a wide variety of health and medical questions. • Reviewed and edited web articles for correct grammar, style, and SEO best practices. • Researched sources to ensure compliance with client source requirements. • Provided concise and constructive editorial feedback to writers.Samples of edited work below.

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  Ecotone magazine

  Aug 2021 - Dec 2024

  • Designed and built FileMaker database to streamline operations processes, reducing handling time and improving record accuracy.• Trained staff on CMS and supervised publication of Issue 35 via WordPress, enhancing team efficiency.• Created training materials for content management on WordPress and FileMaker. • Troubleshot and provided quick solutions to database issues, ensuring a seamless user experience. • Managed content distribution of 50+ works annually through online channels and social media platforms.• Developed and implemented digital campaigns, achieving engagement rates 8x and 2x industry average on Instagram and MailChimp.• Reviewed, edited, and proofread content for cohesion, style, and inclusivity for print and online publication.• Drove knowledge management strategy by compiling, developing, and organizing technical, editorial, educational, and administrative resources.

  • Content Management Consultant

    Jun 2023 - Dec 2024

  • Managing Editor

    Aug 2021 - May 2023
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  Talent bull inc.

  Feb 2024 - now

  Content specialist, ai

  On behalf of Google, via Talent Bull: • Produced and evaluated technical and creative writing for natural language processing AI models.• Fact-checked and annotated texts to ensure accuracy and authority in line with guidelines.• Contributed exemplary training material for proof of concept AI projects.