Experience

• 

  Jeet pinnacle institute

  Feb 2014 - Mar 2018

  Jr. faculty

  I worked as Jr Faculty member at institute for more than 3+ years.➢ Problem solving class for student.➢ GD and individual speaking of students.

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  Amsi group

  Dec 2016 - May 2017

  Tranee design and fea engineer

  ➢ Computational design and structural analysis of airplane engines and components.➢ Learned structural meshing and analysis.

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  Syslogyx technologies pvt ltd

  Jul 2017 - Jan 2018

  Trainee uav design and develpement engineer.

  ➢ Design, development and fabrication of UAV.➢ Development of basics of mapping and processing where I went through basic concepts and working of processing software like WebODM and hugin etc. In which similar point selection used to done by manually.➢ Design and developments of mapping payload and multirotor.

• 

  Ideaforge

  Mar 2018 - now

  •Product Quality and RCA: Ensures product reliability by identifying and addressing root causes of defects through analysis & corrective actions.•Product Improvement: Focuses on enhancing product features, performance, and value based on feedback and trends.•Product Feedback: Collects customer insights to drive continuous product enhancements and satisfaction.•Support Services: Provides technical assistance, maintenance, and troubleshooting to resolve issues.•Field Service: On-site support for installations, repairs, and troubleshooting using mobile tools.•Service Provider Agreements.•Service Provider Evaluation and Onboarding.•Service: General support and maintenance offerings.•Talent Management: Recruitment, training, and retention strategies for skilled employees.•Tactical Planning,Technical Support,Troubleshooting.•Communication: Effective information exchange to ensure clarity and collaboration.•Customer Satisfaction: Measures service quality through feedback and performance indicators.•Negotiation: Reaching agreements on contracts, pricing, and service terms.•Debt Management: Ensures timely payments and reduces overdue accounts through strategies and follow-ups.•Teamwork: Collaboration among employees to achieve common goals efficiently.•Team Leadership: Guides teams through delegation, motivation, and monitoring performance of team of more than 10 people.•Analytical Skills: Uses data analysis for decision-making, problem-solving, and optimisation.•Maintenance Agreements•People Management: Manages employee relations, training, and performance development.•Problem Solving•Automation: Uses technology to streamline tasks, reduce manual effort, and improve efficiency.•Product Lifecycle Management (PLM)•PO/New Order Management: Tracks and processes orders, inventory, and payments.•CRM (Customer Relationship Management)•IVR (Interactive Voice Response)•Key account manager after sales/CSS: Survey of India, DAAS, Enterprise and Internationals. Show less ➢ Key account manager for Survey of India.➢ Project planning and execution lead.➢ Facilitating order intake, defining actionable and ensuring on time product dispatch.➢ Participating in pre bid meetings and clarifying the technical and procurement aspects related to the tender.➢ Facilitating Joint Receipt Inspection (JRI) / Acceptance Test Procedure (ATP) / Pre-Dispatch Inspection (PDI) of the products to the client.➢ Facilitating Root cause analysis to understand rectify the product issues.➢ Photogrammetry | GIS Specialist➢ Processing data using right software tool based on project requirement.➢ Selecting the optimum setting for the best result.➢ Adding GCP for optimizing accuracy of data if RTK/PPK data not available.➢ Creating 3D Models, Point Cloud, Orthomosaic, Contours, DSM, DTM.➢ Calculating volume, annotation, analyzing.➢ Providing technical support to sales team during trails and product demonstration. Show less ➢ Result oriented data processing lead with proven ability to complete the complex projects➢ More than 6+ years in UAV industry and 3+ years of experience in managing more than 60 Projects.➢ UAV Flying Hours of 2500+ and Area mapping of 500+Sqkm.➢ Processed data for area more than 700 Sqkm.➢ Experienced in Data processing to generate 2D Model, 3D Model, DEM, DTM and other outputs using photogrammetry software like Bentley, Pix4D, Agisoft metashape.➢ Experienced in digitization and vectorization of data by using various GIS softwares like ArcGIS, Bentley, Global Mapper etc.➢ Experienced in using cloud-based solutions for data processing.➢ Experienced in prioritizing the work, managing team to complete the data processing projects➢ Experienced in timely delivery of projects by maintain the quality of outputs➢ Experienced in resolving Issues in data processing.➢ Projects includes :|TATA Steel | ICAR – DOGR | TATA Steel |MR-SAC | RESSON |SAIL | Shree Renuka Sugars Ltd. | RK Marbles | SOI | SECL| Sterlite Power | Show less

  • Assistant Manager- Customer Support and Success

    Apr 2022 - now

  • Associate

    Mar 2019 - Jun 2022

  • Executive Engineer-Operations and Pre-sales ( Pilot-UAV Systems)

    Mar 2018 - Mar 2019