Melanie Boardman

Experience

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  Thiess

  Nov 2005 - Aug 2011

  I led organisational change efforts on a range of business systems and ICT projects, including the introduction of an Employee Self-Service system, a Cisco Unified Communications system upgrade and a JD Edwards e-Procurement interface. This involved developing change management strategies, including work plans and activities for communications, education, training, organisational alignment, risk and resistance management. A key accomplishment in this role was developing an organisational change management toolkit that contained tools, templates and learning resources to help build the capacity of project teams to manage planned changes in the business. I provided training to project managers and business analysts on how to conduct an organisational diagnosis, how to use the change templates, how to identify and engage change agents and provided them with ongoing support. I also developed a change management methodology that was fully integrated with the PRINCE2 project management framework that was used within the Project Management Office. This was integral to ensuring that change management strategies were developed, approved by the project sponsor, and implemented in line with key project milestones throughout the life of the project. Show less My primary purpose was to coordinate all aspects of the annual salary and bonus review process for 3500 employees, within time and budget restraints. I liaised with business unit and human resource managers across the Thiess group and used my acute attention to detail and ability to multi-task in a fast-paced and high-pressure environment to deliver results.A major accomplishment was identifying and implementing process and system improvements as a result of feedback and to meet the growing requirements of the business.I also performed a range of payroll-related administration tasks such as data entry, report preparation and record management while demonstrating confidentiality and customer-focus at all times. Show less

  • Change Management Coordinator

    Aug 2009 - Aug 2011

  • JDE Payroll Analyst

    Dec 2008 - Aug 2009

  • Staff Administration Officer

    Nov 2005 - Dec 2008
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  Lomonosov Elementary School

  Sept 2011 - Dec 2013

  English as a Second Language Teacher

  Vietnam has one of the fastest growing economies in the world and Vietnamese students rank 5th for Australia's international student intake for education and training.Lomonosov Elementary school was established 30 years ago and emphasises learning foreign languages, in addition to a standard Vietnamese curriculum. I prepared and taught English and science lessons to children aged 5 to 12 years. I created a fun, engaging and supportive environment to encourage second-language acquisition.While living and working in Vietnam I honed my cross-cultural awareness and communication skills and strengthened my resilience, flexibility and creativity. Show less

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  Maria's Select Foods

  Aug 2014 - Sept 2019

  Administration Manager

  Maria's Pasta has been a Melbourne food institution for over 30 years. I played an integral role in this small, family business, by managing the administration requirements and special projects of their manufacturing, wholesale and retail business.

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  Be Challenged

  Oct 2016 - Aug 2022

  Group Facilitator

  Be Challenged develops people and grows businesses through interactive team building events that turn individuals into great collaborators and more effective team players.My key strength as a facilitator is creating an environment where participants feel comfortable to share, learn and explore ideas. I am passionate about people and love helping teams reach their objectives by exploring the way they communicate, collaborate and problem solve. Through many years facilitating in classrooms and corporate environments, my friendly, enthusiastic style ensures that there are plenty of light-bulb moments where the participants link the program outcomes back to their workplace, and importantly, that everyone leaves with a smile!I have facilitated for groups sized from 5 to 200+ people. Clients include AGL, Melbourne University, Brown Brothers, Pitcher Partners, Telstra, BUPA and Defence Bank Australia. Show less

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  Maria's Select Foods

  Dec 2020 - Dec 2021

  Change Manager

  Successfully managed a transition for a business restructure and relocation by ensuring stakeholder preparedness, and systems and processes were fit for purpose. As a result, no retail trading days were lost, production continued, workers had no lost time and business continuity was maintained when the new structure commenced.

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  Victoria Police

  Jul 2022 - now

  Change and Communications Lead

  I am currently leading the end-to-end delivery of organisational change management across a program that is rolling out conducted energy devices, (also known as Tasers) to frontline members in Victoria Police.I am working with multiple project teams to deliver the change management strategy. The program has key delivery areas of deployment, training, infrastructure, and information technology – each with unique areas of impact for end-users and considerations for the organisation and external stakeholders. I’ve gathered a deep understanding of the internal and external environment, as well as the relevant legislation, policies and protocols required for a high-profile program with considerable reputational risks. I’ve engaged and negotiated with key personnel across multiple commands, divisions and business units and established positive relationships to promote and drive change. The operational environment is highly dynamic with competing priorities that present unique challenges and opportunities. With over 10,000 police members to be trained, I am delivering work plans and activities for communication, education, organisational alignment, risk and resistance management. I actively follow a human-centred approach to leadership and aim to increase employee engagement, reduce disruptions to the organisation and enable individuals to adopt the changes and help achieve the organisation’s goals. Show less