Experience

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  United states agency for international development (usaid) ghana

  Jul 1992 - Jan 1996

  Financial analyst

  - Reviewed financial statements submitted by organizations seeking grants from the United States Agency for International Development in Ghana (USAID/Ghana). Presented reports on the financial health of applicant organizations to the USAID/Ghana Controller.- Reviewed the government of Ghana’s compliance with the financial terms specified in bilateral project agreements with the U.S. federal government. Made recommendations for key project disbursement decisions to USAID/Ghana’s Controller based on such reviews.- Managed USAID/Ghana’s relationship with its bankers- Managed USAID/Ghana’s Audit Management and Resolution project conducted by the Inspector General’s office in Washington DC. Show less

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  Coleman and williams ltd

  Jan 1997 - Jan 1998

  Staff accountant

  Performed a range of accounting functions at client sites including overseeing the accounts payable function, preparing periodic financial statements, analyzing income and expenditure trends, forecasting cash flow and coordinating year end reviews by independent auditors

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  Metavante corp

  Dec 1998 - Dec 2009

  Progammer analyst/custom statement formatterconsultant

  - Implemented print and web-based projects at various client sites using the product suite offered by CSF. Other than the core CSF skills, other skill sets that I brought to bear on such implementation projects included COBOL, Java and PERL programming as well as the use of the project management toolkit provided by Metavante’s Project Management Office.- Made use of several third party web-based products such as Bluegill and BillCast and BroadVision in developing statements at client sites. Show less

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  Fis global

  Dec 2009 - now

  - Managed both on-shore and off-shore CSF Quality Assurance teams- Managed CSF client relationships by setting expectations and handling escalations.- Coordinated the QA team’s activities with Client Support, Business Analyst and Technical Documentation teams to drive quality across the suite of CSF products - Identified and managed process improvements within the QA team as well as between the team and the Development and Support teams.- Managed CSF projects release activities; prepared business scope, solution design, project schedule, project/program definition, communication, test strategy, project status reports, event tracker, test execution, project/program adoption, secure code tracking and closure documents among others.- Worked with the Project Management Office to assure that the CSF project management function adhered to corporate standards; assured that CSF project documentation was audit ready and available within the sharepoint folder and in the Planview tool.- Managed software and hardware vulnerabilities uncovered by internal security scans, penetration testing as well as OSS vulnerability monitoring performed by the Enterprise Architectural team. Show less - Performed quality assurance activities for print and web-based applications including preparing test cases, performing manual and automated smoke, functional, system, regression and performance testing of CSF products across multiple platforms. - Participated in feature design team meetings; reviewing project requirements, functional specifications and user interface designs. Additionally, submitted test cases to design team for review.- Performed Business Analyst functions such as preparing project scope, requirements, functional and user interface design documents for assigned projects. Show less

  • Client Support Director

    Jan 2019 - now

  • CSF Development Manager

    Feb 2016 - Jan 2019

  • Software Quality Assurance Manager

    Feb 2011 - Feb 2016

  • Senior Software Quality Assurance Analyst

    Dec 2009 - Jan 2011