Shanta Staphagaye

Experience

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  Wesminster home care

  Mar 2013 - Jul 2015

  Carer

  Adhering to company policies and procedures at all times.Dealing with correspondence and financial matters as requestedAssist with Personal CareEnabling mobility, including Moving & Handling transfers, pushing wheelchair, checking of specialist equipmentAdminister MedicationRespect for client confidentiality and discretion at all times.

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  Walgreens

  Sept 2015 - May 2016

  Beauty Advisor

  ➢ Courteously handles sales, refunds and exchanges. ➢ Acknowledge and greet each customer entering the store. ➢ Informs guests of current promotions, events and services within the store Sets up advertising displays or arranges merchandise to highlight sales and promotional events.➢ Participate in physical inventory preparation, execution and follow-up Executes other operational tasks as directed by management.

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  International Shoppes

  Jul 2016 - Jun 2017

  Kiehl's KCR (Beauty Advisor)

  ➢ Greet and serve customers in a timely, professional and engaging manner ➢ Be aware of store and personal goals, daily performance to goal, and KPI service standards ➢ Courteously handles sales, Refunds and exchanges➢ Ensures that the correct price, tax and/or discount are applied correctly to each sale. ➢ Use P.O.S service to cash out customer➢ Responsible for product and brand image presentation while maintaining a neat and organized store.➢ Determine client's needs and suggest products to meet their needs.➢ Provide honest and confident recommendations and feedback to customers regarding products Show less

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  Groupe Clarins

  May 2017 - Dec 2017

  Clarins Beauty Adviser

  ➢ Recruit customers➢ Greet and serve customers in a timely, professional and engaging manner ➢ P.O.S➢ Be aware of store and personal goals, daily performance to goal, and KPI service standards ➢ Sign customers up for the C21 credit card➢ Plan in store events➢ Provide courteous, knowledgeable service to clients.➢ As required, provide skin time/makeover services to clients➢ Get and maintain regular clients

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  SEPHORA

  Oct 2017 - Nov 2018

  Skincare makeup Consultant
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  MAC Cosmetics

  Nov 2018 - now

  Sales Specialist

  Proven retail experienceThe ability to provide inspirational, authentic and personalized customer serviceCash reconciliation and opening and closing the store Coaching/mentoring others to achieve sales and customer service targets is desirableAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentPoint-of-sale software

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  Sherman Residential

  Nov 2019 - Sept 2020

  Leasing Consultant

  Manage all aspects of the leasing process, including leasing apartments, preparing lease paperwork and assisting to ensure a smooth move-in.Greet clients, assess needs, answer questions and provide tours of the apartments and community.Process applications, and prepare and review lease agreements and renewals.Respond to in-person, phone and email inquiries, which includes providing leasing information, making appointments and creating and following up with maintenance requests.Assist with completing weekly, monthly and special reports as assigned by the Leasing Manager or Business Manager.Receive deposits and rent money, and record appropriately.Provide excellent customer service and assist all clients with a positive and friendly tone.Use MRI software to enter information and pull various reportsAdditional projects and/or duties as assigned by the Community ManagerKnowledgeable in software like Yardi Voyager, CRM and LRO Show less

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  XCEEDANCE

  Feb 2020 - now

  Underwriting Analyst
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  Hardin and Associates

  Jan 2021 - now

  Realtor
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  United Real Estate

  Apr 2021 - Aug 2022

  Realtor