
Natalie Paluch
Waitress & Trainer

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About me
Psychotherapist
Education

Capella University
-Bachelor of Science - BS PSYCHOLOGY
Capella University
2019 - 2022Master of Science - MS Mental Health Counseling/Counselor
Experience

Buffalo Wild Wings
Jun 2011 - May 2013Waitress & TrainerResponsible for multitasking to provide an enjoyable dining experience for guests. Trained new employees on how to provide good customer service and how to handle money.

Shelby University
May 2013 - Feb 2015Daycare Teacher(40HRS/ WK)Worked with others to maintain a safe and fun learning environment for a classroom full of young children. Responsible for planning and organizing activities for successful learning.

Clearview Homes
Feb 2015 - Dec 2019Executive Assistant(50HRS/ WK)Responsible for assisting president of company with daily duties such as sworn statements, managing purchase orders and accounts with trades, marketing the company, as well as meeting with clients to choose the selections for their new home and choosing the selections for the spec homes.

Michigan Department of Health & Human Services
Dec 2019 - Dec 2020Children Social WorkerWork with families of different cultures and backgrounds to ensure their health and safety. Relied on to communicate effectively and display support when necessary for those who have experienced trauma. Responsible for taking efficient case notes to make accurate documentation in the data system.

Cerebral
Dec 2020 - Jul 2022Relied on to manage approximately 150 mental health counselors and coaches ensuring they are practicing ethically and efficiently. Standard operating procedures are understood, practiced, and displayed as guidance for those managed. Also responsible for meeting with clients monthly and providing validation, empathy, skills, and resources while helping them create and achieve their goals. Managed caseload of approximately 450 clients while facilitating 30 minute sessions monthly with each. Relied on to discuss medication management and assess for appropriate coping and motivational skills while leading with empathy and validation. When adding the role of clinical manager, case load has reduced to approximately 32 clients monthly.
Clinical Team Manager
Aug 2021 - Jul 2022Care Counselor
Dec 2020 - Jul 2022

Great Lakes Psychology Group
Feb 2023 - Oct 2023Mental Health CounselorProvides mental health therapy for clients ranging in age, gender, culture, background, and diagnoses via telehealth and in-person services. Specializes in working with kids, teenagers, and parents. Manages clients throughout the entirety of care including their initial consultation, treatment planning, weekly sessions, and termination. Responsible for appropriate, organized, and, ethical care and documentation.

Empowered Therapy Services
Oct 2023 - nowPsychotherapist
Licenses & Certifications

Certified Hypnotherapist (CH)
Rapid Transformational Therapy ⓇSept 2021- View certificate

President's List - Fall 2020
Capella UniversityFeb 2021 
Counselor, Limited Licensed Professional
State of MichiganMar 2023
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