Ali Obiedan, ITIL4®

Ali Obiedan, ITIL4®

Tech Support assistant

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location of Ali Obiedan, ITIL4®Dammam, Eastern, Saudi Arabia

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  • Timeline

  • About me

    System Administrator at Al Jabr Rent A Car Co.

  • Education

    • Jubail Industrial College

      2011 - 2013
      Associate's degree Information Technology system support (ITSS)
    • Midocean University

      2022 - 2023
      Master of Science Cybersecurity
    • Northern Kentucky University

      2014 - 2016
      Bachelor's degree Computer Information Technology

      Activities and Societies: International Student Union (ISU) Bachelor's degree from Northern Kentucky University (NKU) in Computer Information Technology (CIT) with track in Web and Database development, minoring in both Information Systems, and Information Security.

  • Experience

    • Ali A. Tamimi Trading & Contracting Co.

      May 2013 - Sept 2013
      Tech Support assistant

      Four month Co-op training after getting my first degree in Information Technology System Support (ITSS) from Jubail Industrial College (JIC). My main role was was to handle whatever ticket the tech support hands to me while he was responding to other support calls. I was also covering support over email.

    • Gulf Union Cooperative Insurance Co.

      Jan 2018 - May 2023
      • System Administrator

        Jan 2020 - May 2023
      • Technical Support Specialist

        Jan 2018 - Jan 2020
    • Aljabr Rent a Car الجبر لتأجير السيارات

      May 2023 - now
      System Administrator
  • Licenses & Certifications

    • ITIL® Foundation Certificate in IT Service Management

      PeopleCert
      Jun 2022
    • ISC2 Certified in Cybersecurity (CC)

      ISC2
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      May 2025
      View certificate certificate
  • Volunteer Experience

    • International Orientation leader

      Issued by Northern Kentucky University on Dec 2015
      Northern Kentucky UniversityAssociated with Ali Obiedan, ITIL4®