Deep Enrich
Ali Obiedan, ITIL4®
Tech Support assistant
354 followers
Dammam, Eastern, Saudi Arabia
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About me
System Administrator at Al Jabr Rent A Car Co.
Education
Jubail Industrial College
2011 - 2013Associate's degree Information Technology system support (ITSS)
Midocean University
2022 - 2023Master of Science Cybersecurity
Northern Kentucky University
2014 - 2016Bachelor's degree Computer Information TechnologyActivities and Societies: International Student Union (ISU) Bachelor's degree from Northern Kentucky University (NKU) in Computer Information Technology (CIT) with track in Web and Database development, minoring in both Information Systems, and Information Security.
Experience
Ali A. Tamimi Trading & Contracting Co.
May 2013 - Sept 2013Tech Support assistantFour month Co-op training after getting my first degree in Information Technology System Support (ITSS) from Jubail Industrial College (JIC). My main role was was to handle whatever ticket the tech support hands to me while he was responding to other support calls. I was also covering support over email.
Gulf Union Cooperative Insurance Co.
Jan 2018 - May 2023System Administrator
Jan 2020 - May 2023Technical Support Specialist
Jan 2018 - Jan 2020
Aljabr Rent a Car الجبر لتأجير السيارات
May 2023 - nowSystem Administrator
Licenses & Certifications
ITIL® Foundation Certificate in IT Service Management
PeopleCertJun 2022
ISC2 Certified in Cybersecurity (CC)
ISC2- View certificate
Microsoft Certified: Azure Fundamentals
MicrosoftMay 2025
Volunteer Experience
International Orientation leader
Issued by Northern Kentucky University on Dec 2015
Associated with Ali Obiedan, ITIL4®
Languages
- enEnglish
- arArabic
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