Alex Martinez-Hercules

Experience

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  Aronson LLC

  Dec 2015 - Jun 2024

  -Providing daily technical support for over 300 employees, including account creation/termination and password resets using Active Directory.-Experience in Group Policy-Migrating Exchange On-Prem to Office 365-Experience in Office 365 Admin Center. -Account Creations/Message Traces/Creating Rules etc.. And Managing all Office 365 Features-Administrating Microsoft Teams-Software installation/deployment using System Center Configuration Manager 2016-Deploying Operating Systems with SCCM 2016-Building and Configuring Windows Server 2016.-Building And fully Configuring System Server 2016-Building and Configuring SQL Enterprise 2016 Server to Communicate With SCCM 2016-Software and Hardware troubleshooting and installation.-Building Systems and upgrading machines from Windows 7 to Windows 10 with complete data transfer over the Network. -Troubleshooting VPN and network problems.-Encryption policy enforcement and key recovery using McAfee ePolicy Orchestrator-Administrating Microsoft Exchange Server which includes creating new mailbox accounts and memberships.-Creating DNS Alias (CNAME) for certain Remote Desktop computers over the Network.-Developing Customized Windows 7 and Windows 10 Images for Deployment.-Managing Technology Inventory -Updating servers with newly released updates-Veeam Admin: Administering Veeam Backups-Deploying and administrating CrowdStrike-Experienced in Deploying Policies and administrating patches through Ninja RMM-Experienced in Managing TrackIT and Solarwinds/Samanage Ticketing System- Experienced in TeamViewer Administration Show less

  • IT Network Administrator

    Feb 2016 - Jun 2024

  • Tax Processing Specialist

    Dec 2015 - Feb 2016
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  Aprio

  Dec 2022 - now

  • Senior Network Systems Administrator

    Aug 2023 - now

  • IT Network Administrator

    Dec 2022 - May 2024
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  Que Chivo Pupuseria and Restaurant

  Aug 2023 - now

  Business Owner

  As a business owner, I bring a fresh perspective combined with foundational skills in business administration, management, and financial oversight. My approach is characterized by a proactive learning attitude and a commitment to applying best practices in all aspects of business operations.**Business Administration:**I am adept at organizing, planning, and overseeing the day-to-day administrative tasks that keep the business running smoothly. My hands-on experience has equipped me with the ability to streamline processes for efficiency and effectiveness.**Business Management:**My management skills are rooted in a clear understanding of business fundamentals. I focus on setting realistic goals, creating strategic plans, and guiding my team to meet our objectives. I believe in leading by example and am always ready to step in and collaborate with my team to overcome challenges.**Financial Management:**Financial stewardship is critical to business success, and I am diligent in budgeting, forecasting, and analyzing financial data to make informed decisions. I ensure that the business's financial health is always a top priority, balancing cost control with the pursuit of growth opportunities.This blend of skills has enabled me to navigate the complexities of business ownership with confidence and adaptability. I am continuously seeking to expand my knowledge and skills to drive the business forward. Show less