Nabin Kumar Upreti

Experience

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  King's Confectionery Sdn Bhd

  Jan 2011 - Apr 2014

  Retail Sales Assistant

  • Provided exceptional customer service and assistance to ensure a positive shopping experience.• Demonstrated strong product knowledge and effectively communicated features and benefits to customers.• Assisted in visual merchandising and store layout, contributing to an attractive and organized shopping environment.• Handled cash transactions accurately and efficiently, ensuring register balances were maintained.• Collaborated with team members to achieve sales targets and meet customer needs.• Resolved customer inquiries and concerns in a timely and professional manner.• Maintained a clean and organized work area, promoting a safe and inviting atmosphere for customers.• Adapted quickly to changing priorities and worked effectively in a fast-paced retail environment. Show less

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  Securicore.bh

  Aug 2014 - Mar 2016

  Security Supervisor

  • Demonstrated strong leadership skills as a Security Supervisor, overseeing and managing a team of security personnel.• Implemented and enforced security protocols and procedures, ensuring the safety and protection of personnel and assets.• Conducted regular security assessments and audits, identifying vulnerabilities and implementing necessary improvements.• Collaborated with cross-functional teams to develop and implement emergency response plans, ensuring effective crisis management.• Trained and mentored security staff, equipping them with the necessary skills and knowledge to perform their duties effectively.• Maintained accurate and detailed incident reports, documenting security breaches and taking appropriate corrective actions.• Fostered a culture of vigilance and professionalism within the security team, promoting a safe and secure environment.• Stayed updated on the latest security trends and technologies, implementing best practices to enhance security measures. Show less

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  Pet Arabia Co.

  Apr 2016 - Mar 2017

  Outlet center Retail sale assistant

  • Assisted in the retail sales operations of an outlet center, providing exceptional customer service and support.• Demonstrated strong product knowledge and assisted customers in making informed purchasing decisions.• Maintained a clean and organized sales floor, ensuring a pleasant shopping experience for customers.• Handled cash transactions accurately and efficiently, maintaining a high level of cash register proficiency.• Collaborated with team members to achieve sales targets and meet customer needs.• Actively participated in inventory management, ensuring accurate stock levels and timely replenishment.• Resolved customer inquiries and complaints in a professional and timely manner, ensuring customer satisfaction.• Contributed to visual merchandising efforts, ensuring products were displayed attractively and in accordance with brand guidelines. Show less

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  Western Digital

  Jan 2018 - Dec 2022

  WAREHOUSE ASSISTANT (OPERATOR 2 MANUFACTURING)

  • Managed inventory levels and implemented efficient replenishment strategies, ensuring timely availability of products.• Demonstrated self-discipline and strong organizational skills in effectively managing warehouse operations.• Collaborated with cross-functional teams to optimize inventory management processes and reduce costs.• Maintained accurate records of inventory transactions and conducted regular audits to ensure data integrity.• Implemented quality control measures to minimize errors and discrepancies in inventory management.• Assisted in the coordination of shipping and receiving activities, ensuring timely and accurate order fulfillment.• Utilized warehouse management systems to track inventory movement and optimize storage space.• Contributed to a safe and organized work environment by adhering to company policies and procedures. Show less

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  KOOIK MART SUPERMARKET-AL MAMZAR

  Jun 2023 - Dec 2023

  MERCHANDISER/CASHIER

  • Manage inventory and stock ordering, ensuring optimal levels and minimizing out-of-stock situations, resulting in improved customer satisfaction and increased sales.• Create visually appealing product displays, effectively showcasing merchandise and driving customer engagement and sales.• Provide exceptional customer service at the cashier station, ensuring a positive shopping experience and resolving any customer concerns or issues.• Train in point-of-sale systems, mastering their functionalities and efficiently processing transactions, reducing waiting times and improving overall customer service.• Maintain accurate cash handling procedures, ensuring the integrity of financial transactions and minimizing discrepancies.• Collaborate with team members to ensure smooth daily operations, effectively coordinating tasks and responsibilities.• Consistently meet or exceed sales targets, contributing to the overall success and profitability of the supermarket.• Stay updated with product knowledge and promotions, effectively assisting customers with their inquiries and providing personalized recommendation. Show less

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  MMI - Maritime and Mercantile International

  Jan 2024 - now

  Customer Service Representative Retail

  • Provided exceptional customer service to a diverse clientele, ensuring prompt and professional resolution of their needs and concerns.• Demonstrated strong communication skills in handling difficult situations, maintaining a positive image of the company and fostering customer loyalty.• Assisted customers with product inquiries and purchases, offering personalized recommendations and ensuring a seamless shopping experience.• Effectively resolved customer complaints and issues, employing active listening and problem-solving skills to achieve satisfactory outcomes.• Maintained accurate records of sales and transactions, ensuring data integrity and facilitating efficient reporting and analysis.• Collaborated with team members to achieve sales targets, actively participating in team meetings and sharing best practices to drive overall success.• Consistently met or exceeded performance metrics, such as customer satisfaction ratings and sales goals.• Maintained clear and concise documentation, ensuring accurate and up-to-date records of customer interactions and transactions. Show less