Experience

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  Simplex infrastructures ltd - india

  Jun 2015 - Oct 2016

  Graduate engineering trainee

  Worked as Graduate Engineer Trainee in mechanical department in a project undergoing in Reliance Refinery - J3 project in jamnagar (Gujarat)

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  Wipro limited

  Dec 2016 - Mar 2017

  Quality analyst

  Worked as Quality AnalystRoles includes client interaction , troubleshooting, Quality and assurance

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  Kingofest

  Apr 2017 - Sept 2017

  Business development executive

  Worked as Intern (BDE)Handled ground operations in various cities.Roles includes developing business in Different Cities (Lucknow , Kanpur , Allahabad , Delhi)registering the channel partners for business and handling operations in above mentioned cities.

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  L-incubator iim lucknow

  Feb 2018 - Jul 2018

  Project intern

  Worked in project:- Jan Elaaj Worked in operationsLogistics of Medicines to end customers Roles includes Data Enlisting , Social Media Promotions and Registering Partners for business

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  Safexpress private limited

  Sept 2018 - Dec 2018

  Operations intern

  Handling of goods/ consignments Fleet management Inbound and outbound logistics Freight ForwardingBilling of consignments DocumentationInventory management

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  Adani ports and sez

  Feb 2019 - May 2019

  Trainee

  Worked as Trainee (Intern) in Adani Ports - Inland waterways Project on National Waterway 1 (NW-1) which is from Haldia to Varanasi.

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  Principal security and allied services pvt. ltd

  Jun 2019 - Jul 2021

  Operations manager

  Managing Inventory of the products and utilities that were required at clients site . Handling Operations of Cash Logistics , Security Pan India. Demand Forecasting and warehouse planning.Analysing and Auditing of branches for minimizing the loss incurred and contribute towards the growth of organization by maximizing profitability in business opeartions.

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  Zopper

  Jul 2021 - Oct 2023

  Operations manager

   Reconciliation of Xiaomi, Croma, HDB, IIFL, Titan and many other sales channels data. Verification of sales data received by sales applications and General Trade. Managing all the CRM related activity of the company.  Warranty activations of General Trade and share policy documents with customers within a TAT. Handling customer technical query and endorsement. Support to sales team to business figures. Drafting complete sales report of all channels. Handling Customer’s escalations in appropriate manner. Handling the inventory dispatch department also handling a team. Registered Client's complain, claims & forward to service Department. Coordination with Service department for Claims and products pick up and dispatch Monitoring individual and team performance. Analysis of business channels in regard to business figures and Claims. Drafting Cashback Release report for General Trade Retailers. Testing and Evaluation of Applications/portals designed for Sales Channel Partners. Coordinating with Technical Product Team for fixing errors faced at partners end. Developing process for the smooth flow of operations. Coordinating with Finance team for invoices , payments of Service Channel Partners and claims Show less

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  Store my goods

  Nov 2023 - now

  Head of partnerships and alliances