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Bonelela Maqhula

Bonelela Maqhula

Senior Sales Champion

Followers of Bonelela Maqhula19 followers
location of Bonelela MaqhulaCape Town, Western Cape, South Africa

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  • Timeline

  • About me

    Customer Service Team Manager | Collections | Cape BPO and Call center

  • Education

    • College of Cape Town

      2020 - 2021
      Information Technology

  • Experience

    • Word of Mouth

      -
      Senior Sales Champion

    • Ver-tex Solutions

      Apr 2023 - now
      Customer Service Team Manager

      Customer Service Team Manager, Collections call center. Manage day to day team statistics, prepare monthly feedback reports on the collection of payments, investigate and locate missing client or financial information that's essential for the employees to perform their duties effectively, employ, train, and evaluate employees within the collections department to ensure enough personnel are available to handle the workload.

  • Licenses & Certifications

    • Certified Resume Specialist: Information Technology

      College of Cape Town
      Jan 2021

    • 4IR FUTURE SKILLS

      CapeBPO

    • Service Desk, IT Asset, Service Configuration, and Change Control Management

      Skillsoft
      May 2023
      View certificate certificate