
Timeline
About me
Colombia
Education

Udemy
2024 -Infrared Thermography - Essentials Guidehttps://www.udemy.com/certificate/UC-f15b57c1-8447-426c-867a-2a9651bbeab5/?utm_campaign=email&utm_medium=email&utm_source=sendgrid.com

Asociación de pilotos de drones (apd - pilotos) / escuela aeronáutica de colombia (eac)
2017 - 2018Certificación de piloto profesional de drone rpasEn alianza con la Escuela Aeronáutica de Colombia (EAC). El curso está dividido en dos partes; en la primera parte de siete módulos nos apoyamos en herramientas TIC con la tecnología de Google for Education y una presencial que se dicta un fin de semana al mes durante dos meses y medio .

University of nicosia
2017 - 2017Dfin-511 introduction to digital currencies (fall 2017)
Cruz roja | formación profesional
-Swimming instructor & lifeguard sports and exercise
Auckland university of technology
2010 - 2013Bachelor of science (bsc) computer and information sciences(information systems)Activities and Societies: AIESEC AUT
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Servicio nacional de aprendizaje (sena)
-Analisis del sistema de administracion del riesgo y lavado de activos y financiacion del terrorismo.webp)
Servicio nacional de aprendizaje (sena)
-Certificate in guidance
Experience

National centre of literacy and numeracy for adults
Jun 2012 - Jun 2012It/audio visual equipment support at nclna symposium 2012Duties: Support the use of IT equipment in the session rooms in WF block. All standard equipment – computers, data shows and access to the internet. Presenters will bring their presentations on USB memory sticks. You will be acting as "first level" support. Problems which are infrastructure related (e.g. burnt out projector bulb) will need to be passed on to the ICT Services help desk.

Alpa – adult literacy practitioners association
Jun 2012 - Jun 2012It support at alpa conference 2012Duties: Support the use of IT equipment in the session rooms in WF block. All standard equipment – computers, data shows and access to the internet. Presenters will bring their presentations on USB memory sticks. You will be acting as "first level" support. Problems which are infrastructure related (e.g. burnt out projector bulb) will need to be passed on to the ICT Services help desk.

Perinatal mental health new zealand trust
Oct 2013 - Oct 2013It/audio visual equipment support at perinatal mental health symposium 2013Duties: Support the use of IT equipment in the session rooms in WT building(Massey University). All standard equipment – computers, data shows and access to the internet. Presenters will bring their presentations on USB memory sticks. You will be acting as "first level" support. Problems which are infrastructure related (e.g. burnt out projector bulb) will need to be passed on to the ICT Services help desk.

Aut university
Mar 2014 - Jul 2014Open access lab attendantThe IT Student Support Service Desk Technician delivers quality support services to the students of AUT Univeristy. IT staff must be prepared to work and communicate within the team structure and give their support to projects within their level of skills and knowledge

Student job limited
Jul 2014 - Aug 2014Information technology generalistAn Information Technology Generalist fulfill many different roles within a small company depending on specific technology needs. As an IT position with managerial responsibilities he must know how to plan, organise, direct, control and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems within organisations.

Advanced pipeline services, llc
Oct 2014 - Oct 2015Information systems administratorThe purpose of the role is to maintain and optimize the functionality of the company's computer network. To be responsible for providing assistance to employees and controlling data within the network.Proficiency in desktop support, troubleshooting, web page design, web hosting, databases, phone system and server administration is highly appreciated.

Callcom
Oct 2015 - Nov 2015Service and repair technician/manager(temp)In charge of the day to day In-house management and operations, repairing and servicing of mobile devices (moslty Samsung), meeting delivery deadlines and casually providing customer support.

Vise ltda
Jul 2016 - Sept 2016Airport control agent(bilingual)The Airport Control Agent performs functions of checking, monitoring, verification and documentation of all activities involving the aircraft while it is on the ground, providing the highest level of security at the international arrivals area taking into account the principles of customer service. He needs to be someone dynamic, service-oriented, with excellent personal presentation, initiative, a high level of responsibility and teamwork, decision making and assertive communication.Responsibilities/Achievements• Applying security filters of entry correctly for people with the following categories of passports only(at the VIP section):- Diplomatic-Official-UN-OAS• Applying entry filters correctly for airline crew, staff, Immigration, National Police and other authorized entities as well as people with special needs that require mobility assistance in wheel-chair.• Prepare authorization and coordination of protocols for certain high profile people.• Conduct surveillance and enforcement of current regulations on safety and operational in both terminals and associated areas. Show less

Pintugran sas
Jan 2017 - Feb 2019Systems administration, driving, customer representative
Axionwifi
Jul 2017 - Nov 2017Technology developerPHP, Amazon EC2, GitBash, CloudTrax, Web Design

Grupo cmc colombia
Oct 2017 - Dec 2017Junior programmerJava, JSF, STS(Spring Framework), DB2(IBM), WildFly Server
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Asociación de pilotos de drones (apd - pilotos)
Mar 2018 - Jan 2018Asistente de instructor
Praxis school cedritos
Jan 2020 - Jun 2020English teacher
Vivo
Aug 2020 - Apr 2021System analyst
Teleperformance
Feb 2021 - Dec 2021Bilingual incident analyst
Viva
Mar 2022 - Feb 2023Bilingual customer service assistant (portugués)Atendimento dos clientes lusofalantes.Atención al cliente en portugues.

Jiangou
Jul 2023 - Jul 2023Translator and interpreter freelanceAt Corferias during Expoconstrucción 2023 (International Building fair) I had the pleasure of helping this company to be a bridge with potential customers and distribution partners during this time. Additionally, right after that I traveled with some business representatives to the 5 main cities of the country looking for new partnerships and as a kind of a tour guide after a day of hard work.

The boat house
Aug 2023 - Sept 2023Hostel managerEn calidad de voluntario, fue una experiencia muy enriquecedora. Además pude demostrar mis habilidades de servicio al cliente y de idiomas en persona efectivamente y cumplir con mis responsabilidades e inclusive dando nuevas ideas se tuvieron en cuenta para contribuir a mejorar el lugar y la experiencia de los invitados.

Gol linhas aéreas
Oct 2023 - Dec 2024Customer service specialist
Licenses & Certifications
- View certificate

Google data analytics specialization
Coursera | googleOct 2022 
Lifeguard & water safety training
Cruz roja colombiana seccional cundinamarca y bogotá
Truck driver, heavy
Nz transport agency
Master scuba diver
Padi- View certificate

Healthcare it support
CourseraApr 2023 - View certificate

Ibm cybersecurity analyst
CourseraApr 2023 
Tkt (teaching knowledge test) module 1,2,3 (bands 3, 4)
Cambridge assessment englishMay 2018
Diplomado en la enseñanza de la natación clásica(swimming instructor diploma)
Cruz roja colombiana seccional cundinamarca y bogotáJan 2019
Iso/iec 27001 implementer certified
CertjoinJan 2022
Scrum master professional certificate (smpc)
Certiprof
Languages
- enEnglish
- spSpanish
- poPortuguese
- frFrench
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