Experience

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  Sto industries, inc.

  Jan 2001 - Jan 2003

  Project manager/ warehouse manager

  Led 5 associates in their daily duties, maintained and organized all staff meetings.Managed inventory flow.Provided corrective coaching and documentation on all issues.Trained/coached STO Industries processes, policies, and procedures for all employees.Played a key role in addressing customer complaints.

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  Philips medical systems

  Jan 2003 - Jan 2004

  Logistics specialist

  Investigated and resolved accounting, service, and delivery concerns, including managing Cycle Counts, Parts Disputes, and RMA Aged Inventory.Enhanced productivity levels by anticipating needs and delivering outstanding support.Recommended products to customers, thoroughly explainingdetails.

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  Philips

  Jan 2004 - now

  Execute long-term planning in all projects, including Planned Maintenance, Installations, Field Change Orders, Supplemental Services, and KPIs. Review and analyze reports, records, and directives to obtain data required for planning department activities, including establishing operational objectives for management.Responsible for implementing and developing operational standards, policies, and procedures.Meet with senior management to review objectives to determine the success of operations.Exercise supervision regarding costs, methods, and staffing (AOP) with the management team.Mentor Managers, Leads, and Planning Champs to achieve their career goals. Show less

  • Senior Manager

    Sept 2018 - now

  • Healthcare Manager - Customer Service PM Management

    Jan 2006 - Aug 2018

  • FCO Administrator

    Jan 2004 - Jan 2006