Experience

• 

  Decathlon sports india

  Jun 2016 - Oct 2017

  Sport leader

  Setting & achieving commercial targets. Created the commercial policy for particular sport users in catchment. Coordinating with cross-functional teams for stock availability, P&L and budget for the respective sport.

• 

  Urban ladder

  Mar 2018 - Dec 2018

  Interior design consultant

  Responsible for store operations as Cash management, Inventory, Store visual merchandising. To interact and help customers with interior solutions with the range of loose furniture.

• 

  Myntra

  Jan 2019 - Dec 2019

  Case manager - escalation desk

  Handled customer escalations, ensuring quality resolution within specified timeframes. Stakeholder management & coordination, across organizations to expedite and resolve customer escalation. Identify trends in escalations and provide insights wherever possible to the training and operations for Escalation desk.

• 

  Educational initiatives

  Jan 2020 - Dec 2020

  Senior executive - business operations

  Worked as senior executive (business operations) with Gifted Education & Counseling team.Worked in collaboration with senior project managers and stakeholders for project initiation, planning, execution and monitoring. Planning & delivering product's marketing seminars & workshops. Managed procurement of planned resources & project requirements. Coordinating & managing vendors so as to make sure resource availability.

• 

  Freelance

  Apr 2021 - Dec 2021

  Project manager

  Implementation of blockchain based services (Cryptocurrency trading platform) through its initiation, planning and execution phase using Agile methodologies such as Scrum. Coordinating with the development team, product owner and associated stakeholders for project planning. Developed, tracked & maintained project documentation during all stages of a project lifecycle. Monitoring daily operations and enhancing internal processes.

• 

  Them consulting pvt. ltd.

  Feb 2022 - Mar 2022

  Project manager

  Responsible for managing UX/UI projects using Agile methodology, for designing MVP products or revamping existing UI to help clients meet their business objectives. Coordinating with design team, product owners and development team and external stakeholders for project planning and execution. Risk assessment and contingency planning. Managing Client expectations, relationships by conducting timely review meetings, MOM and project reporting on a weekly basis. Delegating tasks based on priorities and as per identified critical path. Backlog grooming and negotiating. Show less