Nikhil Agarwal

Experience

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  Suntech Engineers and Contractors, New Delhi

  Aug 2008 - Jul 2010

  System Administrator

  Installation & Configuration of Windows 2003 Server, Active Directory, DNS, DHCP etc.DHCP configuration and Allocating IP Addresses.Configuring a DHCP Scope, Reservation and DHCP Relay Agent.DNS configurationConfiguring DNS Zone.Managing Operation Master Roles.Transferring and Seizing Operation Master Roles.Investigate user problems, identify their source, determine possible solutions, test and implement solutions.Installation and configuration of Local printer and Scanner.Look the Symantec Endpoint Protection 11.0 Antivirus (Server-Client based) installed on the server.Provided the active support for Software installation and OS installation.Monitoring up time, disk space usage, memory usage Creating users & assigning rights to users.Backup of data/ restoration of data.Exchange Server 2003 Installation and Maintenance.Managing Recipient Objects, Address List and Public Folders.Configuring Recipient Objects.Managing Mailboxes.Working with Outlook 2003 and Configuration. Show less

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  Deepraj Group

  Jul 2010 - May 2012

  Sr. System Integrator (Google Apps-200 Certified)

  Understand Messaging Architecture, Desktop architecture, office productivity tools and Mail Server Consolidation.Cloud Computing Technology stack.Ability to understand the nuances of Transformation and Migrations related to messaging (Exchange to Gmail; Notes to Gmail; etc.)Thorough understanding of Collaboration Products and Services.Providing the Google Apps Postini Security Services.Providing the Google Apps Postini Discovery and Archiving.Providing the Training for Google Apps Control Panel.Providing the Google Apps Training for User End.Providing the solution regarding Google AppsInstallation & Configuration of Windows 2003 Server, Active Directory, DNS, DHCP etc.Investigate user problems, identify their source, determine possible solutions, test and implement solutions.Installation and configuration of Local printer and Scanner.Look the Symantec Endpoint Protection 11.0 Antivirus (Server-Client based) installed on the server.Provided the active support for Software installation and OS installation.Monitoring up time, disk space usage, memory usage Creating users & assigning rights to users.Backup of data/ restoration of data.Exchange Server 2003 Installation and Maintenance.Managing Mailboxes. Show less

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  Revevol

  May 2012 - Oct 2013

  Google Apps Support Engineer (Google Apps Certified Deployment Specialist)

  •Provide remote deployment and support services to Revevolclients and partners worldwide.•Provide deployment planning and implementation as well astechnical consulting for various entities of Revevol•Ensure a successful hand-over, including training if required•Plan, manage and execute remote deployments for various entities of Revevol•Provide support to assist Google, Revevol clients and end-users.•Demonstrates accurate and logical problem solving abilities. Shows an advanced level of troubleshooting.•Passion for resolving customer issues with a demonstrated sense of accountability and a proven record of high customer satisfaction. Show less

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  Wipro Limited

  Oct 2013 - Nov 2022

  Providing solutions on Google with G Suite and Google Maps for various customers in Wipro.Quarterly enable the Google session (G Suite / Google Maps) to internal Sales/Pre-sales and Practice team.Manage G Suite customers on partner portal.Manage Partner Sales Tool (PST)Provide deployment planning and implementation as well as technical consulting for various entities of Wipro.Plan, manage and execute remote deployments for various entities of Wipro.Understand Messaging Architecture, Desktop architecture, Office productivity tools and Mail Server Consolidation.Cloud Computing Technology stack.Ability to understand the nuances of Transformation and Migrations related to messaging (Exchange to Gmail; Notes to Gmail; etc.)Thorough understanding of Collaboration Products and Services.Provide G Suite admin training.Provide G Suite training for End User. Show less Provide deployment planning and implementation as well as technical consulting for various entities of Wipro.Plan, manage and execute remote deployments for various entities of Wipro.Understand Messaging Architecture, Desktop architecture, Office productivity tools and Mail Server Consolidation.Cloud Computing Technology stack.Ability to understand the nuances of Transformation and Migrations related to messaging (Exchange to Gmail; Notes to Gmail; etc.)Thorough understanding of Collaboration Products and Services.Providing the Training for Google Apps Control Panel.Providing the Google Apps Training for User End. Show less

  • Technical Lead - Google Practice (G Suite and Google Maps)

    Jul 2016 - Nov 2022

  • Senior Administrator - Google Apps Deployment and Support

    Oct 2013 - Jun 2016
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  MakeMybiz Enterprise

  Nov 2022 - now

  Head of Business Operations

  Enablement new business and working on customer success. New Business Planning and strategy including working on business process improvement.Providing Services:# Google Workspace Services# Microsoft 365 Services# Web Development# Application Development# Digital Marketing# Google Ranking# Social Media Marketing# Search Engine Optimization# WhatsApp Marketing# Increase Web Traffic# Ecommerce Portal development# B2B portal development# Annual Maintenance services# Monthly Management Services# Payment Gateway Integration# CRM Application# Warehouse Application# Hospital Management application# School Management application# Hotel Management application# Others Show less