Experience

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  Hcl technologies

  Aug 2007 - Dec 2011

  •L3 level support for AS400 system•Code Review for AS400 developed programs •Perform multiple enhancement in the code • Resolving all types of Priority tickets • Resolving all types of categories of tickets• Supported and SME of over 25 iSeries applications• Maintaining of Estate mapping tool with accurate and latest data• Application maintenance Service desk handing, irrespective of technology• Batch process monitoring and fixing live job failures, Helping business continuity

  • Senior Software Engineer

    Jun 2009 - Dec 2011

  • Software Engineer

    Aug 2007 - May 2009
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  Old mutual investment group

  Jan 2012 - Aug 2012

  Onsite coordinator for hcl technologies, great britain

  • Managing Customer relationship• Involved in transition activities from onshore to offshore • Supported Platinum and Gold - Business critical applications• AM SPOC for the multiple AD projects• Tax Year End – on call support for iSeries applications

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  Hcl technologies

  Sept 2012 - May 2016

  Project lead

  Deployment, release and change manager:• Resource management for all deployments with multiple technology • Escalation handling related to deployment issues• Code version controlling validation on tool for multiple technologies• Estate maintenance and control of customer application and servers • Approve billing for team members and team monitoring• Managed Normal, Standard and Emergency changes effectively• Handled issues independently and suggest process improvement ideas • In depth change impact analysis to the estate• Managing, controlling and presenting changes to Change Advisory Board weekly• Introduced creative ideas and templates for the maintaining changes effectively• Successfully introduced new change management tool (assyst to Service now) and provided training to offshore team of over 150 members • Deployed more than 800 changes in live, inclusive of production support projects, multi technology application development projects, packages and Multi - vendor relatedApplication Development:• Build a strong team for successful implementation of the project• Trained individuals with application, Domain(insurance), process and technical knowledge • Managing large scale projects of 2000 Man-days; Scoping migration of interface and related application & data base, WIN2K3 Upgrade. • Estimated, created Project plan; • Changes involving Multi technology and interface changes were deployed• On time deployment of UK and US Regulatory changes into the system • Excellent PCSAT score for the project implemented.Application maintenance:• Built offshore team with techno - functional knowledge• Involved in preparing SMR reports and multiple monthly client reports • SPOC for 3rd party(KPMG) audits• Member of Client Contract renewal support committee• Participated, Managed schedule and co-ordinated with multiple teams for testing applications in DR sites• Winner of client award for ‘Excellent performance’ Show less

• 

  Ibm

  Jun 2016 - Aug 2021

  • PowerHA lift and shift project From S824/S724 to S924, Installation and configuration of S924s and Nutanix servers. • LogRhythm - Security Information and Event management project implementation for around 600 Servers (Middleware/Unix/Intel/MSSQL/MQ/Mainframe/DataPower/LDAP)• New server Build projects for Unix/Intel/DB2, etc.• Handling overall application migration from Wintel server to Unix, Post Petya Attack, SIEM – HIPPA regulatory project, etc.• Conducting kick of meeting and attending weekly status updates with stakeholders and engaging them throughout project completion. • Planning of scope, cost, schedule, resources and quality management, Perform execution as per the plan.• Monitoring and control using the project management tool and track daily activities without deviation from the plan• Resource management, billing and forecast weekly & monthly reports• End to end follow up of change management process until handover to Support team• Maintaining Lesson learnt documents and record keeping. • Post migration performing Decommission of servers and trigger project closure• Winner of Manger’s choice ‘Blue points’ for closing projects within schedule and budget for Q1 and Q2 2019 Show less

  • Project Manager

    Dec 2018 - Aug 2021

  • IT Service Manager

    Jun 2016 - Nov 2018
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  Kyndryl

  Sept 2021 - now

  Sr. technical project/program manager

   Data Center complete infrastructure build and storage Migration – Midrange and Mainframe migration from site to site (Storage replication) Network Project - Multi site EVPL, MPLS, dual wave Connectivity to establish for customer sites, SNI and 2FA  Experience in delivering on complex projects together with aptitude in risk mitigation, applying professional project management principles to accomplish projects. Provide integration/implementation and support services to sponsors/owners/clients throughout the project lifecycle. Manage projects on a timely basis ensuring timescales and budgets are met. Maintain overall control of the schedule of deliverables allocating appropriate resources to ensure timely delivery of projects. Coordination and running of the business and gap analysis track the risks and issues ensuring timely resolution. Manage relationships Show less