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Katja Salpietro

Katja Salpietro

Family business

Followers of Katja Salpietro618 followers
location of Katja SalpietroTegernsee, Bavaria, Germany

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  • Timeline

  • About me

    Director of Operations bei Four Peaks Hospitality Tegernsee GmbH - Caro & Selig, Tegernsee, Autograph Collection

  • Education

    • NH Köln Mediapark

      2007 - 2010
      Hotelfachfrau apprenticeship as hotel manageress 2

    • Kaufmännisches Berufskolleg Menden (Sauerland)

      2004 - 2007
      Business assistant with the main focus foreign languages business administraion, internation trade & languages (english, french) 2,5

      Activities and Societies: SV Menden Baskettball team Cheerleader Danceclass

  • Experience

    • La Botte Italian Restaurant (ehmalig Sole d'Oro)

      Jan 2000 - Jan 2007
      Family business

      Worked in my Parents Restaurant for about 7 years as Waitressdelivery servicetook reservationwrote the duty rosterhelped in accounting

    • Hotel Principe di Savoia

      Jun 2006 - Jul 2006
      Student Apprentice

      Front Desk & Businsess CenterCheck In ActivitiesCheck Out ActivitiesEscorting Guest to the RoomInformationsGuest Relation

    • Hills Gas Supply PTY LTD

      Oct 2006 - Nov 2006
      Student Apprentice

      secretarial duties

    • Baker & Pomeroy

      Jan 2007 - Jan 2010
      Temporary job

      worked in few location as waitress

    • NH Hotel Group

      Aug 2007 - Jul 2011

      Check In and Check Out Processing incoming reservations, as well as entering them into the reservation system "CRS"Accepting and forwarding incoming telephone callsEntering guest data into the CRM system "Oracle"Compiling and checking debitorsCarrying out credit card bookings, as well as possible correctionsAccepting and checking waiter invoicesChecking shift invoices for the front officeChecking and correcting commission invoicesSupporting and assisting the execution of the monthly reception inventoryTrainings new employees of staffExecuting and compiling day balance sheet (EOD) Show less

      • Night Auditor

        Feb 2010 - Jul 2011

      • Apprenticeship

        Aug 2007 - Feb 2010

    • Adina Apartment Hotels

      Jul 2011 - Jul 2013
      Senior Receptionist

      Check-In and Check Out of the guests using PMS ProtelManaging arrivals for the next dayManaging and invoicing no-show bookingsCompiling and managing guest and debitor invoicesManagement of the reception cash register, whilst adhering to internal and legal guidelinesAccepting and registering reservations Loading rates and completing availabilities using our channel managerOperating the telephone systemsManaging and maintaining the guest databasePreparatory work schedule compilationTraining new emplozees and trainees in receptionEnsuring the smooth running of our front office Show less

    • Starwood Hotels & Resorts Worldwide, Inc.

      Jul 2013 - Jan 2016

      Unicef AmbassadorSPG Team CaptainManager on DutyManaging arrivals for the next dayCredit Card and Credit limit checkCommission checkEnsure the smooth running of the daily shift organisationEnsure that the Front Desk Staff provide polite and professional service according to Sheraton standardsTraining new employees and trainees in reception Unicef AmbassadorSPG Team CaptainManaging arrivals for the next dayCredit Card and Credit limit checkCommission checkEnsure the smooth running of the daily shift organisationEnsure that the Front Desk Staff provide polite and professional service according to Sheraton standardsTraining new employees and trainees in reception

      • Front Office Supervisor

        Aug 2015 - Jan 2016

      • Senior Receptionist

        Jul 2013 - Aug 2015

    • Four Points by Sheraton

      Jan 2016 - Oct 2016
      Assistant Front office Manager

    • Aloft Hotels

      Oct 2016 - Apr 2020

      In charge for breakfast Team, Front Office Team, Group and individuell Reservation

      • Front Office Manager

        Mar 2019 - Apr 2020

      • Front Desk Manager

        Mar 2017 - Mar 2019

      • Duty Manager Front Office

        Oct 2016 - Mar 2017

    • Bonn Marriott World Conference Hotel

      Apr 2020 - Nov 2022
      Front Office Manager

    • Marriott International

      Apr 2022 - Nov 2022
      Junior Business Council Central Germany

    • Autograph Collection

      Nov 2022 - now
      Director of Operations (in charge of rooms)

  • Licenses & Certifications

    • Dele (Salamanca Diplom) Spanisch

      Ils Hamburg
      Jan 2015

    • Diploma in hotel management

      IST Düsseldorf
      Jan 2010

  • Honors & Awards

    • Awarded to Katja Salpietro
      Unicef Ambassador of the year 2014 for Check out for Children for East and Central Europe CEO Apr 2015