Malgorzata Wilamowska

Experience

• 

  Warsaw University

  Sept 1987 - Jan 1993

  Student
• 

  ZSEM

  Jul 1992 - Jun 1996

  IT Specialist, Teacher

  - Organizing 2 computer laboratories, computer system administration (40 stations).- Software implementation for HR and Financial units.- Schooling (5000 h).

• 

  Cezex

  Jan 1996 - Jan 1998

  Analyst, Project Manager

  - Ensuring the up-to-date data in 24 territorial units (50 employees team). - Designing and implementing a management reporting system. - User requirements analysis and building IT system specification – ERP, implementation of Sales and Storage modules.- Building a Quality Management system (ISO - company certified).

• 

  Infovide

  Feb 1998 - May 2003

  Project Manager

  - IT projects management, process analysis, requirement and data models building. - Leading of IT teams (few project in the same time, teams in 4 locations, cooperation with N, N+1).- Implementation of software development process.- Conducting internal audits, conducting trainings – project management, requirements analysis, system designing.

• 

  PTK Centertel

  Jun 2003 - Dec 2013

  - Project portfolio management (10-100 projects simultaneously, tariff plans and offers), cooperation with N+1 and Product Managers.- Release Management.- Service Level Management.- Time To Market process shortening. - Configuration Management, Change Management, Availability Management, Service Level - Management defining, implementation and continuous improvement (CSI). - Building an Information Security Policy, implementing it in IT (company ISO 17799 certified)- SOX implementation (company passed SOX audits)- Team leading, suppliers management, budget management.

  • IT Business Partner

    Jan 2010 - Dec 2013

  • Efficiency&Security of IT Services Management Department Manager

    Jun 2003 - Dec 2009
• 

  Orange Polska

  Jan 2014 - Jun 2018

  Program Manager

  - Program and project management – project manager, SCRUM Master, analyst, auditor. - IT efficiency increase by analysis phase in projects shortening, unprofitable projects elimination, reporting cost reduction, failures number reduction.- Improvement of ITIL processes: Change Management, Problem Management, Service Level Management.- Internal customer satisfaction management (NPS increasing).

• 

  Comarch

  Jul 2018 - Sept 2024

  Project Manager, Scrum Master, Agile Coach

  - Agile project management – project manager, Scrum Master, Agile Coach- Scrum scaling (Nexus implementation)- Servant leadership

• 

  Aplikacje Krytyczne

  Oct 2024 - now

  Senior Project Manager

  - Agile project management- Development and maintenance team management