Brett Miller

Experience

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  OfficeMax

  Oct 2000 - Dec 2005

  Sales Associate

  · Assisted customers in all departments, making product recommendations after listening to their needs.· Provided guidance on complex computer questions.

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  Sonntag, Inc

  Jun 2002 - Dec 2005

  Shipping Manager

  · Managed the shipping department, handling an average of 1,000 kits per day.· Communicated ideas and packing methods between English and Spanish-speaking employees.

• 

  IBM

  Oct 2012 - Feb 2020

  • Led a multi-phase, multi-wave Workday implementation for a global luxury retail group, where he was responsible for managing consultants across six countries, as well as acting as the focal point for client stakeholder engagement• Led a staff augmentation team supporting break/fix and enhancements of steady-state Workday Integrations and HCM.• Managed a Phase X Workday implementation in Asia Pacific for a 300,000+ employee technology company.• Led a specialized global staff, supporting and enriching a highly-customized SAP NetWeaver Portal.• Designed and developed Integrations between Workday and external Payroll, Time/Attendance, recruiting, and financial systems.• Focal point for coordinations / escalations of Wave II EMEA Payroll and Time Integrations between Integrations Consultants, client sites, and management.• Developed custom merit statements via BIRT designer.• Led a global staff of eighteen employees across multiple SAP disciplines to resolve tickets and create customized solutions.• Coordinated resolution of high-visibility issues between business users and AMS staff.• Managed testing, defects handling, and documentation of a 140,000+ user, $1.2 million ESS/MSS upgrade project.• Managed a 3,300-hour project to create customized SAP backend/Portal roles, allowing managers to delegate tasks and improve their efficiency.• Managed and configured the integration of twelve new Travel and Expense applications into an existing SAP NetWeaver Portal, leveraging technology never before used in that system.• Utilized analytical and problem-solving skills to resolve trouble tickets and enhancement requests across multiple clients, meeting SLAs 100% of the time.• Improved and streamlined Portal content transport processes. • Authored technical analysis and reference documents for applications across the SAP Portal landscape.• Trained co-workers on incident- and defect-handling processes, as well as CMMI Level 3 compliance. Show less

  • Associate Partner

    Jan 2020 - Feb 2020

  • Senior Engagement Manager

    Jan 2006 - Jan 2020

  • Member - Corporate Service Corps, Team China 18

    Oct 2012 - Nov 2012
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  EMD / Enterprisemarketdesk

  Feb 2020 - now

  Partner

  • Establishing HR PMO processes and governance for an Operations team responsible for 70+ HR systems, including SuccessFactors and ServiceNow• Led client efforts for a Workday full-platform deployment, including full-suite HCM + third-party Payroll; Financials (Financial Accounting & Reporting, Business Assets, Banking & Settlement, Suppliers, Customers, Capital Projects, Expenses, and Procurement); process transformation; and workforce transition• Led a team of more than 100 consultants on the merger of 80,000 employees across two telco companies into a unified system landscape, including Workday, ADP, Kronos, Alight, Broadspire, Kenexa, Cornerstone, Watershed, and 130+ additional HR and non-HR systems Show less