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Richard Higgins

Richard Higgins

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  • Timeline

  • About me

    Senior Director Site Reliability Engineering (SRE) at Oracle

  • Education

    • Galway Technical Institute

      2000 - 2001
      Information Technology

    • Galway-Mayo Institute of Technology

      2001 - 2005
      1:1 Information Technology for Business

  • Experience

    • MICROS-Fidelio Ireland

      Oct 2007 - Nov 2010

      • Service Delivery Manager

        Mar 2009 - Nov 2010

      • Technical Product Specialist

        Oct 2007 - Mar 2009

    • Oracle

      Nov 2010 - now

      • Senior Director Site Reliability Engineering

        Jul 2021 - now

      • Director Site Reliability Engineering (SRE)

        Jul 2018 - Jul 2021

      • Director Cloud Operations

        Jul 2017 - Jul 2018

      • Senior Manager Cloud Operations

        Oct 2015 - Jul 2017

      • Technical Services Manager

        Nov 2010 - Sept 2015

  • Licenses & Certifications

    • ISO 27001 Certified ISMS Lead Auditor

      IT Governance Ltd

    • ITIL Foundation Certificate in IT Service Management

      EXIN

    • Oracle Database 10g Administrator Certified Professional (OCP)

      Oracle

    • Microsoft Certified Systems Administrator: Messaging on Microsoft Windows Server 2003

      Microsoft

    • Data Protection Practitioner

      ICS Skills

    • Microsoft Certified Systems Engineer on Microsoft Server 2003

      Microsoft

    • Oracle Database 10g Administrator Certified Associate (OCA)

      Oracle

    • Payment Card Industry Professional (PCIP)

      PCI Security Standards Council
      Dec 2014
      View certificate certificate