
Timeline
About me
Senior Project Manager at SAP
Education

Universidad de costa rica
1995 - 1999Graduate degree geography.
Universidad latina de costa rica
2002 - 2003Master information systems.
Ulacit
2011 - 2013Master business administration with emphasis in operations management
Experience

Continex s.a
Nov 1998 - Jun 1999Geographic information systems analyst• Implementation of Geographic Information Systems solutions for leading clients in the marketplace (AyA, CNFL, Registro Nacional)• Trainer for costumers on the applications offered by the company and elaboration of end user manuals.• Application support for clients (Registro Nacional, CNFL, Instituto Geográfico Nacional).

Procter & gamble
Jul 2000 - Dec 2003Sap master data process leader• Commissioned the transition from the US of the global employee and organization data group that migrated its systems to SAP HR from AS400, designing and developing support structure for end users/costumer service.• Organized SLA with Global Design and Delivery organizations, developing measures to assure compliance and implement countermeasures as needed.

Consultant in geographic information systems
Feb 2003 - Dec 2003Consultant• Adjustments in the local government cadastral map.• Implementation of a Geographic Information System.

Ibm, business transformation outsourcing
Jan 2004 - Nov 2005Project manager/team leader• Administered regional implementation projects for outsourcing clients, with multifunctional and cultural teams, for Customer Relationship Management (CRM) applications in SAP HCM.• Lead engagement between HR business partners and AMERICAS Employee Services IT, for SAP HCM and CRM support• Manage the design and implementation of business strategies, to improve Human Resources Information Systems (HRIS) processes and work flows for HR business units.

Intel corporation
Dec 2005 - Mar 2017• Managed human resources department projects, for on‑demand (cloud-based) human capital management software migrations and Robotic Process Automation (RPA) initiatives. • Accountable for creating and maintaining project deliverables such as, project charter, project management plan, status reports, project timesheets, communications plan, budget and schedule.• Lead groups of internal stakeholders and external vendors, from different disciplines with varying degrees of technical experience, through project stages of testing, integration, design, configuration, data conversion. Show less • Managed stakeholders through a strong partnership, by addressing areas that needed attention, regular meetings with customers and suppliers, delivering added value to the operations of business-critical applications.• Lead insourcing and outsourcing migrations, working across different cultures and delivering high quality services to customers in an accurate, efficient and professional manner.• Coordinated several project deliverables, that required engagement between business partners and IT. Show less • Lead Costa Rica site wide projects, that had high impact to daily productions operations and required engagement with senior management, employees and contractors. Enabling the optimization of services, high customer service satisfaction and generating savings of $500k+.• Managed third party sub-contractor’s resources and contract management for Costa Rica site services, to deliver high customer service to meet employee expectations; that included scope of work, budgeting and performance indicators. Show less
Business Transformation Systems Technical Project Manager
Nov 2015 - Mar 2017IT Supply Chain Project Manager
Apr 2014 - Oct 2015Corporate Services Program Manager
Apr 2012 - Apr 2014IT Manufacturing Computing Project Manager
Dec 2005 - Mar 2012

Ge 360
Apr 2017 - Jul 2018Senior consulting project manager• Lead SAP program roll-out for a Pharmaceutical Client (Glaxo Smith Kline) in CARICAM region, that extended to global financial and commercial core set of systems, processes and data.• Managed regional cross functional team of business, technical experts and external consultants in a matrix environment.• Responsible for governance, monitoring and assurance of regional project activities and plans, including budgets, resources, risk and issues.• Accountable for communications and regular status updates presentation to the all levels of the organization, (including senior stakeholders), for project key business indicators (KPIs), issues/risks, deliverables, budgeting, resourcing. Show less

Sap
Nov 2018 - now• Responsible for the management of the complete lifecycle of a project either as an individual (standalone) project or part of an overall Program of Work. • Management of the outcomes for the project as defined in the relevant contractual documents (typically in terms of scope, quality, schedule, and budget) and per the agreed delivery methodology and relevant standards.• Responsible to ensure that all activities are performed in adherence to SAP Methodology, Quality Standards, Reporting, and Governance frameworks. • Provide leadership to the Project cross-functional team and articulate the Project objectives, structures of the Project Team, and the Project Plan.• Administration of the project and its environment, anticipating the course of action to proactively manage risks and align with both internal and external project stakeholders. • Coordination of workstreams across various organizations both externally (the Customer, third-party providers, sub-contractors) and SAP internally.• Understanding of the Company commitments as well as the Customer expectations and steers the Project activities accordingly. Show less
Senior Project Manager
Sept 2018 - nowSenior Project Manager
Apr 2024 - Dec 2024Senior Project Program Manager
Feb 2023 - Dec 2024Senior Project Manager
Nov 2022 - Apr 2023Senior Project Manager
Jun 2022 - Oct 2022Senior Project Manager
Apr 2022 - Sept 2022Senior Project Manager
Jan 2021 - Mar 2022Senior Project Manager
Aug 2019 - Dec 2020Senior Project Manager
Nov 2018 - May 2020
Licenses & Certifications
- View certificate

Pmo-cp (pmo value ring certified practitioner)
Pmo global allianceSept 2018 - View certificate

Agile project delivery with focused build for sap solution manager
SapOct 2019 
Scrum master
Scrum alliance- View certificate

Sap certified associate - sap activate project manager
SapNov 2018 - View certificate

Ironman certified coach
Basno 
Lean six sigma green belt
Intel corporationApr 2010- View certificate

Upgrade2success – making sap erp hcm migration easier
SapMar 2019 
Pmp
Project management instituteApr 2009- View certificate

Getting started with sap model company
SapFeb 2020 - View certificate

System conversion to sap s/4hana
SapMar 2019
Languages
- enEnglish
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