Cecily Wright

Experience

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  Zion Ponderosa Ranch Resort

  Jun 2018 - Sept 2018

  Recreation Guide

  Enhanced tourists’ experience by leading insightful tours through Zion National Park Averaged a 9.8 Net Promoter Score (NPS) for customer satisfactionMaintained an up-to-date knowledge of resort facilities and local attractions to successfully answer guests’ questions

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  Mountain View High School

  Sept 2018 - May 2019

  Private Tutor

  Succeeded in helping students raise their grades an average of 45% (3 full letter grades)Adept at creating study plans with parents and teachers in a variety of academic subjects to help students improve their test scores by 24%Teach Math, Sociology, and English to students learning English as a second language

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  Brigham Young University

  Sept 2018 - May 2019

  Sales Representative at The Monte L. Bean Museum

  Greeted customers and determined specific needs, increasing store sales Answered patrons’ questions about museum displays

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  Anasazi Foundation

  May 2019 - Sept 2019

  Behavioral Health Paraprofessional (Trailwalker)

  - Provided wilderness therapy to a group of adolescents through strenuous backcountry travel focused on mitigating various behavioral and mood disorders and fostering a sense of community- Created data backed progress notes, incident reports, and discharge interviews for over 40 clients, most of whom went on to graduate high school and seek further education

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  Brighton Recovery Center

  Jan 2020 - Apr 2020

  Recreational Therapy Assistant

  - Created treatment plans through rigorous data collection for 30 adults suffering from addiction, ensuring a supported, data driven path to recovery- Organized and facilitated group therapy sessions based in positive psychology models for adults with addictions and other diagnoses, including: bipolar disorder, depression, anxiety, and PTSD

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  Teach For America

  Feb 2020 - Aug 2022

  2020 Corps Member

  - Served in a highly selective national corporation that places mature, dedicated leaders in under-resourced public schools, who strive to advocate for equitable education as teachers and leaders- Engaged in ongoing teaching and leadership development focused on a teaching practicum grounded in culturally responsive pedagogy

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  Catalyst Public Schools

  Aug 2020 - Aug 2022

  Certified Teacher

  - Led classroom instruction for 28 students with scaffolded lesson plans focused on creating an inclusive classroom environment- Analyzed quantitative and qualitative data to build quarterly academic reports leading to 2 years of growth of 85% in ELA and Math standardized test scores over 1 year of instruction.

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  Qualtrics

  Nov 2022 - now

  Customer Success Associate II