Darren Mallett

Experience

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  Sainsbury's

  Jan 1999 - Jan 2004

  Department Manager

  I effectively worked across multifunctional departments including warehouse, bakery and personnel, optimising resources, identifying and mitigating bottlenecks in the line while administering maintenance and reviews. I was responsible for maintaining adequate inventory and replenishing it based on demand/supply forecasts to ensure the brand uniformity and integrity were maintained. • I successfully implemented initiatives to develop business for the organisation, identifying business opportunities and generating business plans to achieve and exceed targets. Show less

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  Tesco PLC

  Jan 2004 - Jan 2005

  Duty Manager

  I spearheaded a team of 80 staff members ensuring that the store adhered to all standard compliances, overseeing on-time availability of materials, monitoring the flow of products, inventory control and effectively handling and managing all aspects of merchandising. • I was a key contributor in exceeding the store target by achieving a turnover of £800,000, through the delivery of constant high standards of presentation and availability. • I established and strengthened cordial customer relations, whilst continually strategising ways to develop and enhance business development initiatives, identifying business opportunities and potential clients to secure profitable business. Show less

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  Ocean Estates International

  Jan 2005 - Jan 2006

  Sales Executive

  My main task was to assist British customers looking to invest/relocate to the Costa Blanca area of Spain and provide them with a portfolio of residential properties. I engaged with management, team and clients to facilitate smooth communications and to strengthen relationships with clients in order to understand their needs & wants and deliver optimum customer service as per their requirements. • I successfully developed and strengthened client relationships, selecting strategic external associates to secure repeat business and long-term customer loyalty. Show less

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  Zenith Hygiene Group Plc

  Jan 2006 - Jan 2008

  Depot Manager

  I successfully managed 40 plus staff including drivers, warehousemen, pickers and loaders for the distribution depot, overseeing the dispatch of over 1000 deliveries per day, full-cycle operations and maintenance of legal/compliance procedures at both the site and for all vehicles. I was responsible for maintaining stock levels (using SAGE), project managing the Swanley (Kent) relocation depot and planning the creation of a new flagship site. I also monitored day-to-day operations at micro level, maintaining daily checklists and executing the tasks assigned in accordance with organisational standards. Show less

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  Lidl UK

  Jan 2008 - Jan 2015

  District Manager

  I successfully managed over 130 staff at 4 sites (and up to 8 sites during holidays) with an annual turnover of £37million. Being responsible for conceptualising and deploying various strategies to achieve business development goals, I targeted growth in volumes as well as profitability. I ensured highest levels of customer service by providing focused training to existing/new staff, conducting appraisals and giving feedback set against KPIs, also assisting in merchandising in permitted areas by choosing the most profitable lines to bolster both store and company sales figures within company policy guidelines. Key Achievements: • I oversaw a major period of Change Management in team mindset to a more people-orientated proactive culture putting customers first, rather than purely task focused. • Project managed the setup of 4 stores following refurbishment and created new stores from scratch within varying timescales from 4-10 days • Developed a progression culture with new staff training which identified a number of new store managers, providing improved Succession Planning. • Delivered 45% growth, overseeing the rollout of highest producing bakery units in the region. Show less

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  McColl's Retail Group

  Jan 2015 - Jan 2019

  Regional Manager

  I delivered consistently successful leadership for this national ‘neighbourhood’ retailer, having 8 direct reports and accountability for the operation of 145 stores and annual sales of £120million plus. Maintaining continuous achievement of team outperformance against KPIs, I sustained annual decreases in primary loss categories and spearheaded the implementation of the retail business plan via the operations team. I provided strong, focused leadership in the adaptation of culture and the common vision of putting the customer and colleagues at the heart of all decisions, conducting regular appraisals, delivering continuous feedback to individuals to encourage personal/professional growth, all whilst effectively managing the acquisition/divestment process to ensure smooth transition of units to and from the estate. Key Achievement to date: • I was chosen for a key 6-month secondment focusing on Fresh Food, conducting a major overhaul of operations and processes. Created and rolled out new training modules to over 20,000 colleagues. • Successfully achieved Profit Protection objectives, working at incentre cost lines and delivered cost savings of £500, 000. • Developed sales opportunities to deliver team performance consistently 2% - 3% above budget every week. • Within financial year 2018, managed to reduce stock losses by 10% in the region – a saving of £120k – and delivered the lowest regional waste losses in the country. • Successfully maximised output through strategic planning and visualisation of the end product by identifying and utilising team strengths. • Collaborated with all levels of the hierarchy in internal departments & external strategic business partners, resolving problems identified and escalated within the region. Show less

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  Poundland & Dealz

  Jan 2019 - Jan 2021

  Area Manager

  – Accountable for the guidance and development of over 350 colleagues across 18 sites with annual turnover of £46million. Providing focused leadership in the adaptation of culture and the common vision of putting the customer and colleagues at the heart of all decisions. Conducting everyday feedback to store leadership teams, colleagues and peers and facilitating development initiatives to support team growth. Drives sales performance in excess of KPI expectations by exploiting commercial opportunities and management of corporate agenda. Deliver saving in labour and shrinkage through robust planning, monitoring and evaluation processes. Show less

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  Hospitality Line

  Jan 2021 - now

  Project Manager