
Kira Lee
PR Manager

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About me
Data Analyst | Brand & Marketing Strategist | 10+ years in FMCG & Tech | Customer Insight | User Research | Python | SQL
Education

Higher School of Economics
2005 - 2009Bachelor's degree Journalism
Higher School of Economics
2009 - 2011Master's degree Arts, Entertainment, and Media Management
Yandex Practicum
2021 - 2023Data AnalysisDuring my education, I undertook 14 projects that tackled real business challenges using data from real sources. Out of these projects, I'm particularly proud of these 3:1. Solved customer churn using ML. Leveraged clustering to identify user profiles, constructed a correlation matrix to find key features and trained a RandomForestClassifier model. Developed a customer retention plan through B2C and B2B channels to enhance engagement and loyalty.2. Evaluated A/B test with noisy… Show more During my education, I undertook 14 projects that tackled real business challenges using data from real sources. Out of these projects, I'm particularly proud of these 3:1. Solved customer churn using ML. Leveraged clustering to identify user profiles, constructed a correlation matrix to find key features and trained a RandomForestClassifier model. Developed a customer retention plan through B2C and B2B channels to enhance engagement and loyalty.2. Evaluated A/B test with noisy data. Addressed audience overlap and marketing events. Segmented and cleaned data, analysed the test's impact on the recommendation system. Offered recommendations on testing methods and result interpretation.3. Analysed marketing data for an entertainment app. Calculated and assessed key unit economy metrics (RR, CR, LTV, CAC, ROI) over five months. Identified reasons for user acquisition inefficiencies and proposed data-driven changes for optimised marketing channel allocation. Show less
Experience

OMI Advertising Agency
Feb 2012 - May 2013PR Manager🔹 Communicated with journalists from IT, automotive, public, and economic media, establishing long-term and loyal relationships with them🔹 Wrote articles, analytical reviews, and press releases🔹 Developed comprehensive PR plans for clients on an annual basis, collected and analyzed performance results, and recommended improvementsClients: SCA (Libresse, Zewa), Hortex, Explay

Samsung Electronics
Aug 2013 - May 2015Public Relations Account ManagerI led the PR project for all categories of Samsung Electronics in Russia, spanning from mobile phones and wearables to home appliances:🔹 Managed a 5-person affiliated agency team, streamlining project execution by implementing a proprietary PR material preparation and publication monitoring system, resulting in a 15% optimisation in team's working time🔹 Served as the primary point of contact for the client's team, coordinating and communicating with various Samsung departments🔹 Developed PR strategies for various business units, leading to winning the annual client retention tender for two consecutive years🔹 Prepared the PR strategic plan, which was approved by Samsung headquarters Show less

PRT Edelman Affiliate
May 2015 - Apr 2016Senior Public Relations Account ManagerI consistently managed two key clients, Sony Mobile and KIA Motors, but also engaged in ongoing tender processes for IT and automobile segments.🔹 Acted as the primary point of contact for daily client communication, facilitating seamless information flow from clients to the agency, and managed a 5-person team on the agency side. As a result, achieved client KPIs for awareness and engagement and successfully executed five large-scale events, including the launch of a flagship smartphone. Additionally, received the agency's internal award for “Best PR Retainer of the Year”🔹 Led clients event organisation, including project alignment, team coordination, timeline management, contractor oversight, and pre-and post-event journalist communication🔹 Prepared analytical reports on performance outcomes and formulated action plans to achieve clients' strategic objectives🔹 Developed project estimates and budgets, overseeing internal financial reportingClients: Sony Mobile, KIA Motors, Weborama, PepsiCo (Adrenaline Rush) Show less

Departament New&Wow Marketing
Jun 2016 - Aug 2017Group Head Integrated CommunicationDepartament is a creative agency in tech & innovation | TOP-20 in Russian Marketing Services by ACAR | 35 awards in marketing, creative, and innovation🔹 Established an Integrated Communications department within the agency and managed a team of six individuals. I was responsible for recruiting, training, motivating, and supporting team members in their daily tasks. Throughout my tenure, the department consistently operated profitably. Additionally, based on the first-half results, I authored and successfully presented an internal departmental growth strategy to the agency's founders🔹 Created and presented 25 integrated and PR strategies across 360 channels to win new business. Step by step, I built complete solutions answering business needs, performing insights through stories, using communication frameworks to define strategic idea and making tactical media placement focuses on where and when we should say our messages. As a result, won 10 tenders, including 3 year-long projects, with an approximate budget of €720K🔹 Worked closely with the creative department, guiding them through clients' challenges and consumer beliefs. This collaboration led to innovative solutions for business problems that had never been solved this way before🔹 Conducted ongoing trend-watching of the global and local marketing landscape using open reports and expert publications. It allowed to incorporate the latest ideas and frameworks into our strategic solutionsClients: Duracell, PUMA, SuperDry, Jameson, Chivas, Mega, Riviera (innovative sopping mall and social cluster), PIK Group (real estate developer, in TOP50 most powerful Russian brands) + more Show less

E:mg Effective Marketing Group
Sept 2017 - Sept 2018StrategistEMG is a creative marketing communications agency | "Agency of the Year" Red Apple festival | #1 among independent agencies in the Effie Effectiveness INDEX Russia🔹 Formed 14 communication strategies across digital channels to win new business. From start to finish: I worked closely with clients to understand business needs, defined consumer problems to set the right comm direction, briefed & guided the creative teams, and prepared communication plans & ecosystems to move campaign messages to effective channels. As a result, won 6 tenders with an approximate budget of €975K.🔹 Created more than 50 ideas for brand integration in media and influencers' content using my experience in public relations and journalism fields. It allowed to demonstrate to clients how the creative idea would work in the proposed channels and showcase a comprehensive approach to campaign implementationClients: MasterCard, PepsiCo (Lipton, Chudo), Hasbro + more Show less

Mediabrands
Sept 2018 - Jun 2022Consumer Behaviour Analyst | Senior StrategistAs a member of IPG Mediabrands Central Strategic Team I work closely with 4 agencies: Initiative, UM, Highlight (creative communications) and HADI (digital marketing)🔹 Created and presented 50 communication, media and social media strategies across digital and traditional channels to support existing agencies' clients and tender new business. As a result, retained current clients and won 20 pitches with an overall budget of €7.6M🔹 Conducted 90+ customer researches to understand the target audience and define local market consumer insights, using industrial data tools, designing quality surveys and exploring open-source reports and expert articles. It helped media & project teams to improve tactical solutions and increase clients' KPI (engagement, awareness, convention) by up to 10%🔹 Developed and presented 10+ deep market research and trend watching for FMSG (food, toys, clothes) and beverage (alcohol, energy drinks) categories, exploring global and local data about consumers' behaviour, purchase patterns and media consumption. It allowed clients to make data-based decisions and agency teams to grow relations with current clients🔹 Conducted senior client workshops on Brand & Communication Strategy, where I broke down the significance of creating a consistent brand image, fostering trust between the brand and its audience, and the necessity of collaborative planning involving communication and media instrumentsClients: Kinder, Hasboro, IQOS, ROST (№1 vegetable producer in Russia), Auchenoshan, Unilever, Bonduelle, Ehrmann, Heinz, Glenmark + more Show less
Licenses & Certifications

Marketing Strategy
IKRA GlobalFeb 2015
Languages
- enEnglish
- ruRussian
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