Sammy Taylor-Bell

Experience

• 

  TUI Travel PLC

  Apr 2006 - Oct 2011

  Team Leader

  • Supervised up to 10 staff• Staff training, mentoring, coaching and development development• Completed PDP’s, reviews and appraisals• Set targets• Team Leader for the Holiday Advisors, Football Coaches, Swim Coaches and Razzmatazz Theatre Coaches.• Sales – Worked to targets and KPI’s and consistently over achieved• Customer Service– Worked to targets and KPI’s and consistently over achieved• Dealt with all complaints both basic and escalated from the Holiday Advisors. Dealt with natural disasters and serious issues involving the police/hospitals• Liaised with the UK regarding oversees issues• Won best Customer Satisfaction scores in 2009 in Cyprus out of 100 staff• Worked closely with hoteliers and suppliers to maximise sales, customer satisfaction and to resolve issues• Completed paperwork and weekly accounts• Worked in 9 countries during 11 seasons. Show less

• 

  Proactive Personnel Ltd

  Nov 2011 - now

  •Working with clients on a Retained basis nationally – I provide a better journey for my clients and candidates. •Supporting with management positions through to C-Suite. •Supporting with: Executive/Niche/Critical/Confidential/Campaign/Urgent/Negative Perception/Aged Requirements•Implementing seamless delivery for clients. •Headhunting management/director/C-suite level candidates nationally.•Providing accurate and live market intelligence for clients.• Working closely with Recruitment Consultants and Managers within the Telford Branch across our Commercial, Industrial, Transport & Permanent Divisions.• Training, mentoring and development of staff.• Organising proposals, presentations and tenders for potential clients.• Presenting as part of an implementation team for clients.• Smooth Integration of account management teams within new clients.• Recruiting for Temporary and Permanent Candidates.• Recruiting for skilled and senior Candidates.• Organising and facilitating recruitment campaigns for new and existing clients.• Account Management and Business Development of all clients.• Generating new business.• Building and maintaining long lasting client relationships.• Vetting and interviewing candidates to ensure their suitability for jobs.• Carrying out regular client review meetings to discuss the service which they are receiving and implement any new recruitment techniques.• Keeping up to date with all legislation changes within an ever-evolving industry including - AWR / GDPR / Modern Slavery / GLAA / IR35 / Brexit. Show less • Working closely with Recruitment Consultants and Managers within the Telford Branch across our Technical, Commercial, Industrial, Transport & Permanent Divisions. • Training, mentoring and development of staff.• Organising proposals, presentations and tenders for potential clients.• Presenting as part of an implementation team for clients.• Smooth Integration of account management teams within new clients.• Recruiting for Temporary and Permanent Candidates.• Recruiting for skilled and senior Candidates.• Organising and facilitating recruitment campaigns for new and existing clients.• Account Management and Business Development of all clients. • Generating new business.• Building and maintaining long lasting client relationships.• Vetting and interviewing candidates to ensure their suitability for jobs.• Carrying out regular client review meetings to discuss the service which they are receiving and implement any new recruitment techniques.• Keeping up to date with all legislation changes within an ever-evolving industry including - AWR / GDPR / Modern Slavery / GLAA. Show less My role as Senior Manager for our Commercial & Industrial Divisions is to lead and develop the dynamic teams to provide a first class recruitment service to our clients and candidates. In an industry full of talkers I believe that our biggest strength is the ability to listen which is why our clients come to expect an ethical, honest and genuine approach when they work with us. These values are what I strive to instil in my great team. My day to day tasks involve:• Training, mentoring and development of staff.• Recruiting for Temporary and Permanent Candidates across a variety of industries.• Recruitment of all Office & Industrial based roles.• Organising and facilitating recruitment campaigns for new and existing clients.• Account Management and Business Development of all clients. • Generating new business.• Building and maintaining long lasting client relationships.• Thinking outside the box to source candidates at all levels through creative search mediums.• Vetting and interviewing candidates to ensure their suitability for jobs.• Continued contact with candidates once placed to ensure that they are happy within their new job role, this alleviates any issues for our candidates and clients long term.• Carrying out regular client review meetings to discuss the service which they are receiving and implement any new recruitment techniques.• Keeping up to date with all legislation changes within an ever-evolving industry including - AWR / GDPR / Modern Slavery / GLAA. Show less

  • Partner

    Apr 2021 - now

  • Branch Manager

    May 2019 - now

  • Senior Commercial Manager

    Nov 2011 - now