Carlotta Braggion

Experience

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  Business Orientato ai Servizi per il Salone - BOSS s.r.l.

  Jul 2018 - Sept 2018

  Customer Care Associate

  - Surveyed client’s satisfaction about company’s services and products; - Supported clients by phone to solve technical problems.

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  Business Orientato ai Servizi per il Salone - BOSS s.r.l.

  Jul 2019 - Nov 2021

  - Elaborates learning programs about the company’s product technical features;- Writes texts and creates content with the aim of spreading the culture of the sector. - Knows and is able to apply GDPR 2016/679 Regulation; - Provides training to hairdressers and beauty centers in order to get compliance;- Liaises with third-party lawyers to get company’s GDPR compliance; - Coordinates and aligns colleagues about GDPR-related matters. - Profilazione lead che contattano l’azienda per la richiesta di materiale informativo riguardante il prodotto offerto;- Gestione del contatto e raggiungimento di un accordo commerciale; - Vendita prodotto e gestione modalità di pagamento (Noleggio o Acquisto Diretto).

  • Writer

    Feb 2020 - Nov 2021

  • GDPR Training Manager

    Sept 2018 - Nov 2021

  • Junior Sales Manager

    Jul 2019 - Feb 2020
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  Università Cattolica del Sacro Cuore

  Jul 2020 - Nov 2020

  Rappresentante Studenti in Commissione Paritetica
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  IMPRIMA Group

  Nov 2021 - May 2023

  - Leads corporate communication and PR projects- Social Media Management & Content Creation- Coordinates partners for Digital Marketing projects - Executive assistant to the CEO - Recruiting by hunt on LinkedIn;- Company welfare project management;- Manages group’s communication activities in collaboration with company’s partners;- Attends leadership team meetings, business reviews and follows up projects;- Follows Group ERP implementation project through project management activities;- Fleet manager.

  • Corporate Communications Specialist

    May 2022 - May 2023

  • HR Internship

    Nov 2021 - May 2022
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  BRANDART

  May 2023 - now

  Marketing & Communications Specialist

  - Creates business presentations and business development documents- Supports the development and implementation of digital marketing campaigns- Supports the creation of online communication strategies in terms of both customer engagement and customer satisfaction- Manages vendors for the creation of the website and other digital projects- Supports corporate communication and customer engagement projects- Supervises the company's positioning and brand awareness on the web- Process function reporting- Member of Brandart Sustainability Committee- Diversity, Equity, Inclusion & Belonging Sponsor Show less