Sugan Shanmugam

Experience

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  Express Cash Registers

  Jan 2000 - Jan 2006

  Technical Manager

  System Architecture Design, Programing & Configuring POS systems.Managing Technical Services.

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  Thales Australia

  Feb 2006 - Apr 2011

  ANS/ATM Specialist, Repairs/Training Manager

  Subject Matter Expert specialised in Eurocat Air Traffic Management system & interfaces and ATM Operational System Maintenance. Performed various roles as Logistic Support Engineer, Training Manager and as Repairs Manager for Australia & International ATM programs to support complex ATM operational system.

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  Airservices Australia

  May 2011 - May 2018

  Air Traffic Management/ANS Training Specialist - People Capability

  Subject Matter Expert for Air Traffic Management (ATM)/Air Navigation Systems (ANS) Systems used in Airways IT. Specialised in System Maintanance/installation for Integrated Tower Automation Systems, Eurocat ATM & interfaces, Voice Communication Control Systems & Aeronautical Information Systems. Involved in Technology Transfer to continuously improve the technical capability of the work force by providing competency based system maintenance training development & delivery .

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  Thales

  May 2018 - Feb 2021

  Managed Training programs for Air Traffic Management system used for Air Traffic Control across Airports in Australia. Managed design, development and implementation of large scale training programs. Led a team of instructional designers, training developers and training instructors. Lead Subject Matter Expert managing technical training development & delivery for complex Civil & Military Air Traffic System (CMATS) on TopSky (Next Gen) system. SME in integrated En-route & control tower system operations. Providing training solutions to Civil & Defence engineering maintenance complying with SADL approach, ADDIE model & Civil Aviation Safety Authority (CASA) regulation. Providing advice on system maintenance to optimise the performance throughout the life cycle.

  • Engineering/Training Project Manager - ATM Systems Civil & Military

    Mar 2020 - Feb 2021

  • ATM Engineering Training Lead - Civil & Defence

    May 2018 - Feb 2020
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  GAL Air Navigation Services L.L.C.

  Mar 2021 - now

  Engineering/Training Manager | Head of Training - Post Holder

  Managing Engineering Training Program for Air Navigation Services for Communication/ Navigation/Surveillance/ATM/MET systems (CNS). Leading and developing agile and high-performing teams through effective knowledge transfer programs. Continuously improve the staff performance and competence using innovative training solution focusing on digital transformation to achieve highly competent workforce.