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Jessica Anderson

Jessica Anderson

Program Coordinator

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  • Timeline

  • About me

    Protection Officer at UNHCR, the UN Refugee Agency

  • Education

    • University of Ghana

      2009 - 2010
      Academic Exchange Program International Development, Political Science, French

    • York University

      2011 - 2013
      Master of Public and International Affairs

      Activities and Societies: Centre for Refugee Studies' Student Caucus: Co-Chair and Graduate Conference Organizer

    • Carleton University

      2007 - 2011
      Bachelor of Humanities with Combined Honours in Political Science Comparative Politics and Area Studies: the Global South

  • Experience

    • Sage Youth

      Dec 2008 - Jun 2009
      Program Coordinator

      Supervised volunteer tutors and taught literacy skills to new Canadian children.

    • CARE International

      Sept 2009 - May 2010
      IT Department Intern

      Developed content management tools for intranet and trained staff in Ghana and Benin

    • Ottawa Community Immigrant Services Organization

      Sept 2010 - Jul 2011
      Community Integration Program Volunteer

      Assisted with client intake, Group of Five refugee sponsorship applications, and the Community Volunteer Income Tax Program

    • Statistics Canada

      Apr 2011 - Jul 2011
      Census Crew Leader

      Supervised a team of 15 census enumerators.

    • United Nations High Commissioner for Refugees

      May 2012 - Aug 2012
      Human Rights Liaison Unit Intern

      Covered sessions of UN human rights mechanisms, drafted feedback reports, and edited submissions to the Universal Periodic Review

    • Matthew House Refugee Reception Services

      Jan 2013 - Mar 2013
      Assistant Refugee Settlement Worker

      Assisted refugee claimants in preparing for their hearings at the Immigration and Refugee Board and in accessing services, such as social assistance, legal aid, and housing (Volunteer position).

    • Christie Refugee Welcome Centre

      Mar 2013 - Feb 2014
      Outreach Worker and Workshop Coordinator

      Provided settlement services, advocacy, and referrals to former residents of the Centre through individual case management and through settlement workshops on topics such as accessing health care, tenant rights, parenting, community safety, applying for permanent residence, etc.

    • Sojourn House Refugee Shelter

      Feb 2014 - Oct 2014
      Outreach Worker

      Conducted intake and assessment for all clients exiting the shelter in order to offer community referrals, settlement services, and advocacy. Coordinated client appointments and records for weekly medical clinic. Organized presentations for Life Skills workshops and residents' meetings.

    • UNHCR, the UN Refugee Agency

      Oct 2014 - Sept 2016

      Bureau for Europe (Eastern and South Eastern Europe) Human Rights Liaison Unit, Division of International Protection

      • Associate Protection Officer

        Oct 2015 - Sept 2016

      • Human Rights Consultant

        Oct 2014 - Oct 2015

    • UNHCR, the UN Refugee Agency

      Nov 2016 - now

      Regional Representation for Southern Europe

      • Protection Officer

        May 2023 - now

      • Protection Officer (Child Protection/GBV)

        Jul 2019 - Apr 2023

      • Associate Protection Officer (Regional)

        Jan 2017 - Jul 2019

      • Protection Officer

        Nov 2016 - Jan 2017

  • Licenses & Certifications

    • Hostels Training Centre Certificate

      Toronto Hostels Training Centre
      Feb 2014
      View certificate certificate

    • Refugee Mental Health for Settlement Counselors

      CAMH
      Dec 2013
      View certificate certificate

    • Managing Effectively

      UNHCR
      Mar 2015

    • The Identification of Refugees in Need of Resettlement

      UNHCR
      Jan 2015