Experience

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  Roadlink workforce solutions

  Jun 2002 - Sept 2013

  Site operations manager

  Manage daily operations with on site leadership team and employees for clients needing assistance with operations within a distribution center.

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  Merit integrated logistics

  Sept 2013 - Oct 2014

  Site operations manager

  Responsibilities:• Unload trailers /containers in a timely manner to meet or exceed door turn times to minimize detention cost, client KPI’s, and through-put cost of goods.• Liaison with all clients Sr. Leadership / Management Team to ensure we are offering “best in class” service. Present monthly / quarterly business reviews to discuss safety programs, revenue, productivity (KPI’s), equipment / product damage control in areas serviced.• Supervise up to 120 staff members who include Site Managers, Supervisor/Team Leaders, and Hourly Associates. This includes preparing weekly rosters and leading staff evaluations. Also train leadership teams to achieve company’s monthly operational revenue, cost control, and safety program objectives.• Perform quarterly site evaluations to be reviewed with client management. Missed opportunities are reviewed with corrective action plans until goal is achieved and behavior is in place.Achievements:• Exceeded Corporate R.O.I. projections during transition of service providers. Met goal by month 8 of a 12-month projection / 33% ahead of schedule.• Established new Safety Behavior Program with leadership & associates resulting in a drop of 42% in worker’s comp claims the 1st year. Show less

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  Tw services inc. - teamworks

  Oct 2014 - Dec 2016

  Regional director

  Mid-West Regional Operations Director / Account Executive. National 3PL Labor Solutions service provider offering cost saving solutions to your warehouse / distribution labor needs. Oversee new business start ups, seasonal business spikes, recruiting, training of new hire associates to meet or exceed client KPI's, P&L cost control, and client interface to ensure performance service levels are being met along with providing quarterly business reviews to ensure value of service is there.

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  Network global logistics

  Jun 2017 - Apr 2018

  Facilities operations manager

  Overview:• Direct daily operations in a 5S distribution environment for a top national grocery retailer.• Manage 6 Supervisors & 60 team members on multiple shifts and departments.• Schedule workloads, trailer needs, labor projections, yard management, and KPI metric goals to be met or exceeded each shift.• Assist General Manager with budgeting, forecasting, payroll, policy/procedure development, and systems implementation.• Conduct weekly warehouse physical inventory.• Train new hire Teammates, Supervisors, and Team Leads to meet or exceed operational labor cost goals within a 5S culture.• QMD Training to help create cost savings programs by reducing waste / increasing profitability by creating new processes. • Established an Employee Safety Behavior Culture by identifying potential hazards and creating / sharing safe practices together.Achievements:• Reduced Employee Turnover by 36% within 8 months by re-engaging “open communications” with leadership team, associates, with company policy and procedures creating an improved safe structured work environment for our associates to be a part of.• Increased order selection department through-put by 8.26% by rolling out a progressive pay incentive program and recognizing weekly top performers in front of their peers. Show less

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  Mohawk industries

  May 2018 - Oct 2021

  Facilities operations manager

  • Manage all facets of a 2-shift operation with direction and strategy for warehouse and fleet transportation needs. • Establish principles for site goals and objectives, safety / P2P review, near misses, standard department and facility focused metrics on People, Quality Control, Production, Cost Control, Audit Compliance, along with managing revenue streams.• Work directly with Sales Reps to enhance customer relationships and focus on organic growth opportunities both internally and externally.• Maintain employee morale with open communication, meetings, recognition, and team building for a stronger bench. Share the wins!• Coach & Develop team members to build morale resulting in stabilization of labor cost control in the process.Current Achievements:• Celebrating 5 years of “No Accidents / No Injuries!” with both Warehouse and Fleet Drivers. • Inventory Cycles for last year have been at 98.85% or higher.• Team approach to identify waste and minimize cost showing a reduction of 26% from prior fiscal year. Show less

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  Mighty auto parts of central indiana

  Mar 2022 - Apr 2024

  Warehouse operations manager

  • Manage Warehouse, Office Administrations, and Delivery Departments. • Monitor financial activities such as Monthly Sales Budget & P/L Control. • Provide guidance to staff members on current productivity & safety awareness (6S Standards), and company policies. • Field telephone calls and resolve any service issues from clients. • Ensure adequate staffing and recruitment to meet the needs of the business, & within cost control expectations. • Responsible for working with VP of Sales with customer account reviews, with a focus on missed sales opportunities to drive / improve client's business. • Successfully reduced Delivery Fleet and Warehouse annual expenses. • Coordinate maintenance of the facility. Show less

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  Ikea

  Sept 2024 - now

  Warehouse operations manager

  Provide operational support for in-store & home delivery services with goods flow distribution.