Vijeta Ramdoolar

Vijeta Ramdoolar

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  • Timeline

  • About me

    LLB Graduate Maynooth University | PTSB Employee | VP of Diversity and Inclusion of ELSA Ireland | FE1 Candidate| Owner of @LegalSuccessToolkit Law Blog

  • Education

    • Maynooth University

      2020 - 2024
      Bachelor of Laws - LLB Law 2:2

      Activities and Societies: Free Legal Aid Clinic President 2023-2024 Free Legal Aid Clinic Treasurer 2022-2023 Indian Society Public Relations Officer 2022-2023

  • Experience

    • Feed Our Homeless

      Mar 2021 - now
      Volunteer

      Demonstrating profound compassion and commitment in aiding the homeless community in Finglas. I did this by working alongside outreach programs, coordinating resources with local shops and companies, to address the multifaceted needs of those experiencing homelessness. Through my efforts, I've made tangible and lasting impacts in any way I can, providing vital support and fostering hope in the lives of the marginalised that was similar to my past.

    • Decathlon Ireland

      Jun 2021 - Sept 2022
      Retail Sales Assistant

      Completing my employment at Decathlon. This employment taught me alot on customer service and sales. Working at Decathlon curated my first stance in customer/client relations and improved my understanding of how important it is to be able to hone your expertise to your client. Also was able to advocate my desired sport which is boxing and jiu jitsu!

    • Morgan McKinley

      Aug 2022 - Feb 2023
      Contractor

      A part-time contractor working as a customer service agent in a bank provides essential support to clients by addressing their inquiries and concerns. They assist with account-related matters, answer questions, and ensure a positive customer experience. This role typically involves excellent communication skills, problem-solving, and a focus on delivering quality service while adhering to the bank's policies and procedures.

    • Maynooth University's FLAC Society

      Sept 2022 - Jun 2024

      As President of the Maynooth FLAC Society I leads and coordinates the society's activities. Responsibilities include planning legal clinics, managing the budget, promoting membership, and representing the society. I also organize events, engage with members, and advocate for legal education and access to justice. The President reports on activities, communicates with stakeholders, and helps raise awareness about legal issues. As a Treasurer in a college society at Maynooth University, my role involves managing the financial aspects of the society to ensure its sustainability and the successful execution of its activities. My role as Treasurer is pivotal to the society's success, as it directly impacts its ability to organize events, provide resources, and maintain its operations. Effective financial management helps ensure the society's longevity and its ability to fulfill its mission and goals.

      • President of Maynooth FLAC society

        Jun 2023 - Jun 2024
      • Treasurer

        Sept 2022 - Sept 2023
    • Maynooth University

      Sept 2022 - Jun 2023
      Public Relations Officer Indian Society

      The role of a Public Relations Officer (PRO) for the Indian Society in Maynooth involves various responsibilities aimed at managing the society's public image, promoting its activities, and fostering a positive relationship with its members and the wider community. Working as a Public Relations Officer in the Indian Society at Maynooth University is dynamic and has involved a combination of marketing, communication, event planning, and community engagement to ensure the society's success and positive impact on campus and in the broader community. Show less

    • Stephen O’Mahony solictors

      Jun 2023 - Jul 2023
      Legal Intern

      Eager legal intern with a fervent dedication to the intricacies of criminal law, proudly contributing to the esteemed team for Stephen O'Malley's. Thrived in the fast-paced environment of the Criminal Courts of Justice, where I honed my skills in managing paperwork, attending court proceedings, and meticulously notarizing testimonies and interviews. My commitment to excellence in documentation ensures that every detail is meticulously handled, aiding in the pursuit of justice for our clients. Excited to continue my journey in law, fueled by the invaluable experiences gained at Stephen O'Malley's. Show less

    • PTSB

      Sept 2023 - now

      I'm adept at handling customer inquiries and concerns over the phone, ensuring politeness, patience, and effective communication throughout. Problem-solving is second nature, whether it's resolving transaction disputes, account discrepancies, or card issues. With a keen understanding of regulatory frameworks like the Bank Secrecy Act and Anti-Money Laundering regulations, compliance is always a top priority. I'm well-versed in implementing security measures to safeguard customer data and prevent fraud. Utilizing various banking software and CRM tools comes naturally, facilitating efficient processing of customer requests. Time management is key in managing a high call volume effectively while maintaining excellent service levels. Accurate documentation of customer interactions, complaints, and resolutions is a cornerstone of my work. I thrive on collaborating with colleagues across departments to tackle complex customer issues. Additionally, as a mentee in the Better Balance Mentorship Programme, I'm dedicated to continuous growth and development. Show less

      • Customer Sucess and Growth Advisor, Digital & Direct

        Aug 2022 - now
      • Mentee Better Balance Mentorship

        Sept 2023 - Jan 2024
    • Creative keyboards

      Jun 2024 - Jun 2024
      Classroom Assistant

      Classroom assistant helping main teacher with keyboard classes

    • ELSA Ireland

      Jun 2024 - now
      Vice President of Diversity and Inclusion
  • Licenses & Certifications

    • Alternate Dispute Resolution Certification

      CIArb-CiA Virtual ADR Experience Programme
      Oct 2022
    • Security in PTSB certification

      PTSB
      Jul 2024
    • Business Banking Certification 2024

      PTSB
      Jun 2024
    • Certificate in Maynooth FLAC training in Criminal Law and Public Order, Landlord and Tenant Law & Employment Law

      NUI Maynooth Law Society
      Dec 2021
    • Data Protection Certification In PTSB

      PTSB
      May 2024
    • Intellectual Property and Competition Certificate

      Ashurst
      Jun 2023
      View certificate certificate
    • FLAC CERTIFIED ON CRIMINAL, LAND, EMPLOYMENT LAW

      Maynooth University's FLAC Society
      May 2024
    • Latham & Watkins - Intellectual Property Litigation Job Simulation

      Forage
      Apr 2024
      View certificate certificate
    • Asset Finance Certification

      PTSB
      Jun 2024
    • Clifford Chance - Cyber Security Job Simulation

      Forage
      Dec 2021
      View certificate certificate