
Peter Willock
Sales Consultant

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About me
Authorised Representative Sales & Service - WFI Moora
Education

Express Online Training
2015 - 2015Building Construction Technology White CardWorking Safely in the Construction Industry

Great Southern Institute of Technology
2015 - 2015Automobile/Automotive Mechanics Technology/Technician Certificate I in Industrial SkillsActivities and Societies: Basic skills for Automotive Services Carry Out Basic Workplace CalculationsPrepare Workplace DocumentsIdentify Environmental Requirements In An Automotive WorkplaceWork Effectively With OthersApply Safe Working Practices In An Automotive WorkplaceTest, Charge and Replace BatteriesUse and Maintain Basic Measuring DevicesCarry Out Servicing Operations

Great Southern Institute of Technology
2014 - 2014Welding Engineering Technology/Technician Cert II in Engineering - Production TechnologyPerform Routine Gas Metal Arc Welding

Pest Education Services & Training
2012 - 2012Pest Management Cert III in Asset Maintenance - Pest Management TechnicalAssess Pest Management OptionsModify Environment to Manage PestsApply Pesticide to Manage PestsImplement a Pest Management PlanInspect and Report on Timber PestsAdvice Client on Pest Management OptionsControl Timber PestsRepair and Maintain Service EquipmentMaintain an Equipment and Chemical Storage AreaSelect and Obtain Pest Management Equipment and MaterialsOrganise and Operate a Pest Management VehiclePrepare and Present a Pest Management… Show more Assess Pest Management OptionsModify Environment to Manage PestsApply Pesticide to Manage PestsImplement a Pest Management PlanInspect and Report on Timber PestsAdvice Client on Pest Management OptionsControl Timber PestsRepair and Maintain Service EquipmentMaintain an Equipment and Chemical Storage AreaSelect and Obtain Pest Management Equipment and MaterialsOrganise and Operate a Pest Management VehiclePrepare and Present a Pest Management Submission including QuotationRespond to Client Inquiries and Complaints Show less

Jena Dyco
2008 - 2009Carpet, Floor, and Tile Worker Cert III in Asset Maintenance - Carpet CleaningActivities and Societies: IICRC Identifying Carpet Fibres and ConstructionAdvanced Stain RemovalParticipate in Workplace Safety ArrangementsProvide Effective Client ServiceContribute to Workplace Safety ArrangementsRespond to Client Enquiries and ComplaintsPlan for Safe and Effective Cleaning ActivitesMaintain a Cleaning Storage AreaUse Hot Water ExtractionUse Bonnet CleaningUse Dry Foam ShampooUse Dry Absorbent CompoundUse Wet Foam ShampooMitigate Water… Show more Identifying Carpet Fibres and ConstructionAdvanced Stain RemovalParticipate in Workplace Safety ArrangementsProvide Effective Client ServiceContribute to Workplace Safety ArrangementsRespond to Client Enquiries and ComplaintsPlan for Safe and Effective Cleaning ActivitesMaintain a Cleaning Storage AreaUse Hot Water ExtractionUse Bonnet CleaningUse Dry Foam ShampooUse Dry Absorbent CompoundUse Wet Foam ShampooMitigate Water DamageRestore Smoke Damaged CarpetPerform Carpet Repair and ReinstallationClean Fabric UpholsteryApply Topical TreatmentsIdentify Upholstery Fibre and Construction Show less

Finsia
2007 - 2007Financial Planning and Services Tier IIEstablish Client Relationship and Analyse NeedsDevelop, Present and Negotiate Client SolutionsFNSASIC301AFNSASIC302A

PADI
2006 - 2006Scuba Diving Advanced Open Water DiverActivities and Societies: PADI Learnt how to plan dives to deal with the physiological effects and challenges of deeper scuba diving.The Underwater Navigation Adventure Dive refines your compass navigation skills and helps you better navigate using kick-cycles, visual landmarks and time.As well as the option - Underwater photography, Underwater Naturalist, Boat Diving, and Wreck Adventure Dives

Dillon Whitelaw
2001 - 2001Business Administration, Management and Operations Cert III - Business Office Administration
ANZIIF
2015 - 2015GI402 - Insurance Law and Regulation InsuranceRead and interpret legislative and industry informationIdentify the implications of changes to laws, regulations and rulesExplain the relevance of tort law and duty of care principlesIdentify and explain relevant laws of principal and agentsRead and interpret the Insurance Contracts ActExplain the duty of utmost good faith and the duty of disclosureIdentify and apply organisational requirements of the Insurance Contracts Act and associated regulationsRead and… Show more Read and interpret legislative and industry informationIdentify the implications of changes to laws, regulations and rulesExplain the relevance of tort law and duty of care principlesIdentify and explain relevant laws of principal and agentsRead and interpret the Insurance Contracts ActExplain the duty of utmost good faith and the duty of disclosureIdentify and apply organisational requirements of the Insurance Contracts Act and associated regulationsRead and interpret the Corporations ActExplain the relevant laws of principles and agents under Australian Financial Service Licensing rulesIdentify and apply organisational requirements of the Corporations Act and associated regulations, including obligatory record keeping Interpret, identify and apply any organisational requirements arising out of the Insurance Act, Competition and Consumer Act, ASIC Act, National Consumer Credit Protection Act, and the Privacy Act Comply with the General Insurance Code of Practice. Show less

ANZIIF
2015 - 2015GI011 - Providing General Insurance Personal Accident and Sickness Advice InsuranceGeneral insurance products & regulationsIdentify & Analyse client objectives, needs and financial situation and risk profileDevelop & Present appropriate strategies and solutionsNegotiate a financial plan, policy or transaction with the clientCoordinate implementation of an agreed plan, policy or transactionExplain requirements for providing point-of-sale and service documentation to retail clientsEvidence an appropriate level of knowledge about regulations pertaining to… Show more General insurance products & regulationsIdentify & Analyse client objectives, needs and financial situation and risk profileDevelop & Present appropriate strategies and solutionsNegotiate a financial plan, policy or transaction with the clientCoordinate implementation of an agreed plan, policy or transactionExplain requirements for providing point-of-sale and service documentation to retail clientsEvidence an appropriate level of knowledge about regulations pertaining to the duty of disclosure and interim coverEstablish relationships with customersRequirements related to disclosure of capacityRegulations pertaining to privacy and to the hawking prohibitions (Australia)Maintain necessary documentationProvide ongoing service where requested by a clientMonitor feedback and report on service deliveryEstablish if a dispute exists, appropriate level of knowledge about regulations pertaining to dispute resolutionInvestigate, resolve and finalise a dispute. Show less

Central Institute of Technology
2002 - 2002Cert III in Property Services - Real Estate Sales RepresentativesSales DocumentationIntroduction to Property ManagementBasic Property Sales ProcessesReal Estate Industry OverviewIntroduction to Property SalesIntroduction to Contract Law

ANZIIF
-ASIC RG146 Tier 1 InsuranceGeneral Insurance CompliancePersonal Accident & Sickness
Experience

Roy Weston
Jan 2002 - Jan 2004Sales ConsultantPresent homes to prospective Purchasers.Prepare and complete Sales Contracts.Liaise with Vendors, photograph and prepare listings for window, newspaper and internet advertising.

Flash Cat Cleaning
Jul 2008 - Jun 2014Owner / OperatorCarpet and Tile CleaningWater Damage RestorationCarpet RepairsGrout Repairs, Sealing & RecolouringFabric Protection ApplicatorPest Management

Bankwest
Aug 2013 - Oct 2014Lending ConsultantInterview Clients, Affordability CalculationsPresent Lending Options, Prepare Loan Applications.Liaise with Real Estate, Internal Departments, Settlement Teams, Solicitors & Lawyers.Face to Face and Telephone Service

IAG
Jul 2015 - Aug 2022High level of claims management service to injured workers and their employers.Partnering with the employer, injured worker, health care providers and other service providers, handling the entire claims process for a portfolio of employers.Support workers and employers with ongoing case management and injury management strategies including timely reimbursement of entitlements Responding to inbound call queries from clients, Area Managers, Account Managers & Authorised Representatives relating to client accounts, amendments, adjustments and modifications to insurances policies.Supporting Area Manager, Account Manager & Authorised Representatives by completing required policy life-cycle actions such as quotations, new business uploads, renewals, endorsements, referrals & retention calls. Participating in U/W up-skilling projectArranging for nation wide training schedule for Leading@IAG & record of attendanceAssisting in the On-boarding for new WFI staffAssisting in the development of SME training packages (online modules)Group presentation of Leading@IAG (relief) What we do - Offer a wide range of policies and insurance packages for business, farm, house, car and strata. - Offer Workers' Compensation policies in WA. - Operate with the philosophy of striving to provide excellence in claims and direct, personal service.
Workers Compensation Claims
May 2021 - Aug 2022Sales & Service Consultant
Mar 2017 - May 2021SPECIALIST, CAPABILITY - Secondment
Jul 2018 - May 2019Client Experience
Apr 2016 - Mar 2017Sales and Service Consultant
Jul 2015 - Apr 2016

WFI Insurance
Aug 2022 - nowAuthorised Representative Sales & Service - WFI Moora
Oct 2023 - nowAuthorised Representative Assistant
Aug 2022 - now
Licenses & Certifications

Cert III - Asset Maintenance (Pest Management - Technical)
Nov 2012
Languages
- enEnglish
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