Balkaran Singh Sidhu

Experience

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  MTNL

  Jun 2014 - Jul 2014

  Intern

  The internship was focused on Network Basics, TCP/IP, Telnet, and Implementation of Routing Algorithms and to get a grip of MPLS and Broadband technology and related services.

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  LiFT Magazine

  Jan 2017 - Jun 2017

  Content Writer
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  Union Bank of India

  Jun 2017 - Jun 2023

  - Successfully resolved 100% audit and compliance queries, ensuring seamless annual, statutory, and concurrent audits for the branch- Boosted client satisfaction as a Digital Banking Ambassador by facilitating a smooth transition leading to a 45% increase in onboarding of customers to a new range of digital banking products- Independently processed and disbursed 150 PMSVN (Street Vendor) loans within a challenging timeframe of Dec 22 - Jan 23, driving financial inclusion and supporting local businesses Show less - Assumed the role of Deputy Branch Head at Wadala East Branch (Sept 2018- Sept 2021), instrumental in significantly amplifying the advance base from INR 8 Crores (1.3 million CAD) to INR 22 Crores (3.6 million CAD), nearly tripling the growth- Strategized and lead various sales campaigns for branch, achieving 1st position in total accounts procured at Field General Manager’s Office level, Mumbai (FY 2020-21)- Handled monthly, quarterly and annual closings, prepared budget forecasts, monitored taxation, and eliminated 80% of impersonal entries by auditing impersonal accounts of the branch- Assisted the branch in expanding sales portfolio, through procurement of bulk deposits, successful conversion of corporate finance leads and expanding depository services profile; resulting in a profit jump of close to 325%; from INR 2.14 Crore in FY 2020-21 (350,000 CAD) to INR 9.1 Crore in FY 2021-22 (1.4 million CAD) Show less Various roles - CRM, Account opening officer, Government business officer- Teamed up with a cross-functional unit to streamline customer query response time, significantly boosting overall customer satisfaction rate by 35%- Spearheaded implementation of ‘Project Utkarsh’, aimed at providing better services to customers, by assuming the role of Customer Relations Manager at branch level in FY 2017-18.- Increased customer acquisition by 150% in FY 2018-19 from a meager growth rate of 9% in FY 2017-18. Show less

  • Manager

    Apr 2022 - Jun 2023

  • Assistant Manager

    Jul 2019 - Mar 2022

  • Probationary Officer

    Jun 2017 - Jun 2019
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  Resonart

  Oct 2019 - Nov 2022

  Co-Founder

  Non Profit Art Collective | Performance Arts Platform• Organized 100+ events, including open mics, showcases, competitions, and cross-platform collaborations• Directed DSO team initiatives, fostered growth in 10 interns, and increased social media footprint to 500K

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  Thinkr Consulting

  Sept 2023 - now

  Strategy Consultant

  - Currently leading the strategic entry of a Health Tech startup into the US market, leveraging comprehensive strategic planning and robust execution strategies to drive successful client engagements and establish a growing market footprint.

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  Desautels Graduate Entrepreneurship Club - DGEC

  Sept 2023 - now

  • Vice President

    Jan 2024 - now

  • MBA Class Representative

    Sept 2023 - Dec 2023
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  McGill University - Desautels Faculty of Management

  Jan 2024 - now

  Teaching Assistant

  Teaching Assistant, Introduction to Organizational Behaviour (B.Com course)