Experience

• 

  Magellan health services

  Jan 2006 - Jan 2010

  Customer service supervisor - icore
• 

  Icore healthcare

  Sept 2006 - Oct 2010

  Manager of customer service

  This is a specialty Pharmacy for home delivery. I managed a team of 20+ agents setting up deliveries and tracked them for delivery concerns. Project Head for the on call program. Tracked delivery exceptions for all issues 24/7

• 

  Celebration cruise line

  Jan 2011 - now

  Manager of special guest programs

  I am incharge of the High Roller accounts for the Wynmore Casino Players program. Research of gamblers for placement on the Bahamas Celebration cruise ship. Maintain the VIP programs for repeat guests and awards programs for return sailings.

• 

  Looking for at home

  Aug 2023 - now

  Work from home

  Because of recent health concerns, I am looking for work from home using my computer skills,