Experience

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  Hp

  Jul 2015 - Nov 2017

  Customer sales representative uk&i

  As a CSR, I served as a single point of contact for regular, ongoing customer accounts on daily operational matters, also resolving operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post-sales programs). In order to perform all these challenges I was collaborating with other functions and organizations (e.g., sales teams, supply chain, logistics, collections) as they relate to customer care.

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  Dell

  Nov 2017 - Nov 2019

  Contract auditor

  As a CA I was conducting internal audits of all contracts and lease documents between DFS customers and the business, on US, Canada and Mexico deals. I was responsible for creating opportunities for the customer and validating all pertinent and binding information to reduce risk and exposure. All the errors and findings were reported as needed and more formally through tracking and reporting. I was also interacting with internal business partners and making process recommendations.

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  Oracle

  Nov 2019 - May 2021

  Helping Oracle partners to achieve better results from their software investments.- Identifying outbound deals via research, internal/external database, cold calling, e-mail etc.- Prospecting and creating territory planning reports, being in charge of all sales stages - Promoting and offering Oracle education & related services to prospective and existing partners by identifying pain-points based on data analysis and research- Managing the territories through forecasting, account resource allocation, account strategy and planning by developing solution proposals - Being an MVP for 3 quarters in a row Show less Working with dedicated customers to demonstrate the value of Oracle University through phone calls, e-mails, LinkedIn, and other social mediums.- Creating business deals for North America by prospecting a portfolio of approx. 400 customers and identifying key players in order to generate interest in Oracle training ( On-Premises, PaaS and Iaas)- Identify specific business pains to enable risk mitigation and the achievement of key business requirements. Draw influence maps to link the right people with the best solutions.- Conduct high-level conversations with senior executives (VPs, C level, Managers) in target and prospect accounts, uncovering prospect’s business challenges and identify relevant new business opportunities,articulating the value of OU’s solutions and overcome objections- Provide customers with accurate and consistent information on OU education offerings, the availability of products, information related to the end to end process- Combining strong attention to details with dedication and commitment to build a pipeline with great opportunities Show less

  • Inside Channel Sales Representative

    Jun 2020 - May 2021

  • Sales Development Representative

    Nov 2019 - Jun 2020
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  Veeam software

  May 2021 - Nov 2023

  Inside sales account manager
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  Oracle

  Nov 2023 - now

  Account education manager