Cristina Chiș

Experience

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  Grupul de Initiativa Basarabeana din Cluj-Napoca

  May 2012 - Jun 2013

  Presedinte
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  Federatia Asociatiilor de Basarabeni din Romania

  Sept 2012 - May 2013

  Secretar General
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  Royal & Imperial Belvedere Hotels, Crete

  Jul 2013 - Sept 2013

  Receptionist trainee

  - Check-in, check-out lists;- Office work;- Customer service between Russian tourists and hotel employers;- Sales.

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  Paloma Tours

  Sept 2014 - Jan 2016

  Travel and Events Consultant

  - Knowledge and experience as travel&events agent;- Organizing projects for corporate clients;- Organization of incentive for corporate clients + related services;- Organizing medical congresses as Assistant Project Manager- Organizing and coordinating the accommodation offer and project for Untold Festival.

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  Reashore

  Mar 2016 - Dec 2016

  Holiday Consultant

  Working for Vidados, an online marketplace that offers activity holidays all over the world.Responsibilities:- Liaise with sellers all over the world to ensure a high standard is provided.- Provide constant support for suppliers, answering questions by email or phone;- Add the details provided by the supplier in CMS collaborating through email with the providers to obtain the information necessary to complete the task;- Upload and update of prices and stocks for the holidays;- Provide constant support for suppliers, answering questions by email or phone;- Constantly checking if the information provided by the holiday supplier is accurate;- Updates data in the CRM daily;- Managing the company e-mail for the product team by allocating e-mails through Streak;- Executing quality control of product content to make sure it meets quality standards including: written content, imagery, pricing and SEO optimized; Show less

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  Travelport Hotelzon

  Dec 2016 - Dec 2020

  Key Account Executive

  Responsibilities:- The set-up of new hotel content for the Travelport Hotelzon Extranet, making the content;- Account management for existing properties which includes maintaining rates and availability, ensuring rich content and negotiating special rates;- The on-boarding of new hotel content assigned in individual portfolios by line manager as well as for assigned existing inventory;- Offering support and training in order to maintain high quality content;- Responsible for the Travelport Hotelzon special rate negotiations with the hotel content providers- Producing reporting and communicating to sales team, line manager and BDMs with regards property status. Show less

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  Travelport

  Dec 2020 - now

  Support the account management team within a portfolio of key accounts, operationally for the Enterprise and Regional/Focus Accounts and operationally and commercially for the SME accounts, ensuring the implementation and most efficient use of Travelport technology, product, and services. Supports day to day account management tasks for all hotel and car suppliers:- Act on recurring gaps in Customer and Content needs and matches those needs to Travelport solutions that enhance Travelport's value proposition and revenue growth and/or works with Product to find solutions.- Support the day-to-day tasks connected to THOR Program, including billing, agency onboarding and RFP processing- Builds strong collaborative internal relationships with peers and leaders to gain consensus and support from throughout the company- Ensure consistency is applied to processes globally- Passionate about sharing best practice across hotel team and leading team wide strategic imperatives- Work across Travel Partners, and beyond, to ensure best practiced shared/adopted - seek consistency- Leading and coordinating project activities across multiple internal business groups for Account Managers- Playing a key role maintaining a consistent approach for the development of the hotel and car business- Understanding of industry trends and technical developments that impact target markets Show less

  • Content Manager Hotel & Car

    Jul 2023 - now

  • Customer Success Executive

    Dec 2020 - Jul 2023