Experience

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  Ladbrokes

  Jul 2006 - Apr 2016

  Operational trainer & area manager

  Initially worked as an operational trainer facilitating courses to the retail network in Manual Handling, Customer Service, Company Culture & Values, New Initiatives, Cross-Selling & Up-Selling, and Presentation Skills.Promoted to Learning & Development Manager for the Company to cover maternity leave. Role involves managing the L&D function and budget. Also, design and deliver many courses which include general business, sales and management course as well as operational and legislative training. Project Manager and co-facilitator for the Ladbrokes DIT Diploma in Marketplace Management, both in Republic of Ireland and Northern Ireland.Project Manager and Co-Ordinator for introduction of Health & Safety training across the organisation.Manage the elearning system for approx. 2000 employees nationwide. Show less

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  Five lamps theatre company

  Sept 2009 - May 2010

  Professional actor

  Toured Nationally with a Play written by Niamh Gleeson and Directed by Roisin Lonergan called Aisling & Pavel

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  O'neills bar & restaurant

  Jun 2010 - Feb 2011

  Hostess & waitress

  On my travels, I worked as a hostess and waitress in O'Neills Irish bar and restaurant in Manhattan. I hosted large parties and events and waited on tables in one of the most popular tourist bars in NYC. Amazing Experience!

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  Shannonside northern sound radio

  Sept 2010 - Jul 2013

  Voice over artist

  Voiceovers include adverts, promo's, competitions, radio plays. It is a very part flexible time role.

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  Marino college of further education

  Sept 2011 - Apr 2013

  Performing arts lecturer

  Carrying out drama workshops (including: voice, stage, physical, devising, character work, confidence) occasionally over 2 years. Have assisted in directing the students plays for examination purposes.

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  Cavan institute

  Sept 2011 - May 2012

  Subject specific tutor - performing arts

  Worked with 2 students on a one to one basis with assisting their special needs within the Performance Arts Course. I attended all tutorials and workshops and aided in condensing their disabilities and applied support to their fellow students also.

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  Longford vec

  Jan 2012 - Jun 2012

  Music teacher

  As an extra curricular subject, the Longford VEC introduced music to 1st and 2nd year students to prevent poor attendance. I taught 40 students how to play the bodhran, and taught them Irish songs and ballads. The project was a success and is still running.

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  Network personnel

  May 2016 - Jun 2021

  -Responsible for the delivery of employability skills training for participants in both group and one-to-one settings-Responsible for the design & delivery of any other relevant training as/when required-Facilitating Mock Interviews, Career Coaching and Goal Setting 1-2-1 sessions-Assess individual needs, ensuring that participants receive an individualised service-Responsible for the on-going review and development of training content to ensure they meet the standards of the specific training qualification/objective-Responsible for maintaining accurate and comprehensive records of participant attendance and progress-Maintain a high standard of training and assessment and ensure performance targets are achieved-Adapt the tutoring style to meet the needs of the trainees - ensuring all learning styles are being met-Participate in team meetings and contribute to the achievement of the overall company objectives-Consistently achieve set individual objectives targets and KPI’s.-Participate/attend meetings and networking events etc.-Undertake CPD activities to enhance organisational performance, maintaining/ developing relevant skills to the highest professional standards Show less Support worker for long term unemployed clients. Support includes barrier identification and resolution. To enable the client to enter the employment market, undertaking effective job matching activities resulting in job outcomes and identifying sustainable employment opportunities for clients. Ensuring high levels of customer service are maintained through follow up contact with employers, clients and other involved parties.Carrying out one to one advisory meetings and also group training sessions.Producing weekly reports both reflective and forecasting. Meeting deadlines, targets and KPI’s. Managing a large caseload of clients, making appointments and managing a busy schedule.Liaising effectively with the DEASP with regard client circumstances and progression. Also, liaising with the ETB in relation to further education and training and referring clients accordingly. Show less

  • Employability Tutor & Trainer

    May 2018 - Jun 2021

  • Employment Advisor

    May 2016 - May 2018
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  Slieve russell hotel golf & country club

  Jun 2021 - Feb 2022

  Human resources generalist
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  Cavan institute

  Sept 2021 - now

  Theatre performance lecturer
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  Farnham estate spa & golf resort

  Jan 2022 - May 2022

  Human resources officer